March 2024 by Stuart Wilkins
Visited here on 28/3/24, when realising they didn?t have what I wanted in the fridge, I ordered it on the screen hoping they would make it to order, needless to say they couldn?t make it to order because it was close to closing time, which is totally understandable,I considered this when ordering but thought I?d give it go. Anyway the bloke who dealt with me was very apalogetic and issued a refund because I wasn?t interested in anything else.I assume he was manager, he a real is real credit to the branch,I really appreciate good customer. Been a fan of itsu for awhile, Decent overall and worth the price. anyway even though I didn?t purchase anything it was still a pleasant experiance, thanks
March 2024 by Robbie Fowler
Terrible ambience. Moderate food. Nice
March 2024 by Abby Tan
Ordered the veggie gyoza noodles. Taste wise was good but as I was enjoying the meal, I was shocked to notice that the veggies were all spoiled and not fresh. Most of them have turned black.See photos as proof. Ended up picking out all the veggies and discarding them. Truly a disappointing experience and so upset to know that such an established place does not have quality control.
March 2024 by Badria Abdallah
Japanese restaurant, for sushi lovers..This branch is in Westfield Mall, London..Atmosphere (noisy due to loud music)??
March 2024 by Edward Chak
A simple and cheap Japanese sushi restaurant. Of course it doesn't have the authentic Japanese taste, but it's definitely worth a try.
February 2024 by zeynel caliskan
A very nice
January 2024 by Fried chicken Hot cheetos
Food was pretty goodI had miso noodle soup as a snack!It doesn?t look aesthetic or pretty but service was very very nice and atmosphere was oki!I will definitely come again sicne it?s very cheap imoIf crave something small and hot(soup)
January 2024 by Amina M
Good vegan
January 2024 by Jas
Mistakenly gave my vegetarian friend chicken noodles and there was no effort to apologise. Then offered to swap it for a cheaper meal. Noodles were cold and food was average. I personally do not recommend.
December 2023 by Kashef Khan
Nice itsu, food is great as usual but a little busy which is to be expected in Westfield, but otherwise great place for a pitstop.
December 2023 by Betty Tegegnework
Very clean, inviting staff, fresh food ? of course it?s itsu! They make sure we eat beautiful ?The girl with hijab, amazing personality down to earth and very helpful. She went out of her way to make sure we are happy? thank you so much!I would also like to say a big Thank you to the manager who is very kind and generous. Thank you sir you made our day!
December 2023 by Mo Shah
Itsu is Itsu. Diners here know what to expect and they deliver good food consistently. That's what one hopes for in a busy shopping centre like Westfield's (SB).
December 2023 by Gabriel Purves
Gorgeous layout; there were even purple lights on the stairs - it looked exactly like the Dubai branch!
November 2023 by Reg Francisco
Very nice and clean place. Situated in Westfield White City. I go here normally 30mins before they close were everything is half price.
August 2023 by Maura Fernandez Rodriguez
DELICIOUS SUSHI AT ITSU!!!! ????Delicious sushi at itsu, served by super friendly people, which makes you have a wonderful experience.I went to Itsu yesterday and had a great time. The girl who serviced me was very kind, friendly and helpful. I ordered Miso soup and salmon sushi ? ?. Delicious and fresh. The restaurant was tidy and clean, and the atmosphere was perfect.Love Itsu!! ??