June 2025 by Pedro Caetano
I was pleasantly surprised by the quality of the customer service at this brunch. The sales assistant who helped me was friendly, patient, had a good sense of humour, and was excellent at dealing with customers. Local retail as it should be ????
June 2025 by Derek Hands
Always found the staff to be very pleasant and professional here.
January 2025 by Bryan Connolly
Very helpful staff, good proactive advice and helped to find stock that someone seemed to have poked to the back of the display. ?
December 2024 by James Castle-John
Extremely helpful staff who always help you pick the right product. Good arrange of products. New Year?s resolutions and being helpful start here.
October 2024 by Graham
A small H&B in a not overly impressive shopping centre. Reasonably well stocked, clean and mostly helpful staff. Had 2 products I couldn't get at any other stores closer to me. Worth the time and effort. ?
June 2024 by C Crawls
I was at the store today and was assisted by Alexandra who was extremely helpful and friendly. Just wanted to leave a review to acknowledge this. Thank you. ?
March 2024 by Mohammed Almohaimeed
Sale assistance is not helping at all. I came to this place to buy a lot of stuff, but because unwelcoming workers, I didn't buy a single thing & will not come again.
May 2023 by Dee A
Really disappointed with the service I recieved today. Sales Assistant Nijole was very disinterested, not even a hello when I walked in and made it clear she was annoyed she had to stop what she was doing to serve me at the till. I completely understand the pressure staff can be under sometimes especially when short staffed, but to border on rudeness and take it out on customers is just inexcusable. It?s a shame because the rest of the staff in this store are always lovely and I?ve had mostly positive experiences in the past but this encounter left such a bad taste in my mouth I will avoid re-visiting this store if there is an alternative. Also completely ignored me after taking payment when I said goodbye. Again just plain and simply rude.
January 2023 by Brandon Perkins
Had everything I needed
June 2022 by Benjamin Ajue
Nice offers & Vevan supplements are in good quality !!Alexandra is a very helpful and kind assistant ??
May 2022 by Tils amber
My card declined my contactless payment as i had used it a few times that morning, the sales assistant then rudely states with an attitude "maybe you do not have enough money on it" i then continued to use chip and pin which was successful and then left the store unhappy with my overall experience at this H&B. i was served by Nijole, she was very rude and unfriendly from the start.
April 2022 by Tikarah Patrick-wilson
My card declined my contactless payment as i had used it a few times that morning, the sales assistant then rudely states with an attitude "maybe you do not have enough money on it" i then continued to use chip and pin which was successful and then left the store unhappy with my overall experience at this H&B. i was served by Nijole, she was very rude and unfriendly from the start.
February 2022 by Canyoudoitagain
Every time I try to spend the points on my loyalty card I'm either told they are not available yet or they are no longer available.I was today told I spent £9 worth of points in August 2021 which is not true as I wasn't even in the UK at the time.The reward service I suspect designed to obtain customer details and analyse shopping trends but H&B does its absolute best preventing customers spending their rewards.I have contacted the customer service again for explanation as I I did in January. In January they offered me £3 which I learnt today I have already spent. All January when I asked if I can use it I was told it's not available and now I'm told I spent it.Absolutely ridiculous customer service.
February 2022 by Edward Dickinson
Good selection and very willing & helpful staff! Every so often there are good offers. The loyalty scheme is encouraged and provides vouchers.
January 2022 by Junia
Great for buying supplements for gym
