March 2024 by Ja
Will definitely go back here again. Salvatore greeted and assisted me the moment I enter the store. Highly recommended!
March 2024 by Safak Enes Yilmazer
Omar has been very helpful throughout the whole process of myself browsing different watches, finding the one best suiting my needs and likes.
March 2024 by Tablo Rashid
From the moment I arrived until I left, Ivania went above and beyond to assist me. Ivania's patience and willingness to help made my experience truly memorable. Despite taking a considerable amount of time to choose a ring, she remained by my side, searching in-store, online, and in other locations to ensure that I found the perfect ring. Her commitment to customer satisfaction is truly commendable.I couldn't be more grateful for the outstanding service I received from Ivania. It is employees like her who embody the essence of exceptional customer service and leave a lasting impression on customers.Thank you once again for providing such a remarkable customer experience through Ivania. Please extend my appreciation to her for her outstanding service.Tablo
March 2024 by Tracy H64
Great store. Easy to get to on public transport.Lovely selection of jewellery, not just watches which it seems to be in a lot of other jewellers now.Wonderful Customer Service from Ivania. She was so helpful as I was very undecided, took time to advise me. Very friendly but always professional.Had a seat at a table so I could look at the various pieces in comfort. Offered a drink.Really great experience, thoroughly recommend this store. Great benefit of being able to use Tesco Reward vouchers.
February 2024 by Adam Jimenez
Excellent customer service, knowledgeable, courteous and helpful. Rohan, Chris and Persian looking lady, great team. Helped adjust new bracelet on Tissot. Nothing seemed to much.
December 2023 by Abe M.
Rohan was exceptionally patient and helpful, a real gem. I would not hesitate to recommend him to anyone in the market for a timepiece.
December 2023 by Holly Muggeridge
Came in here to look for wedding bands and were initially served by a lady (didn?t catch her name!) who was really friendly and nothing was too much trouble. Nelly then took over as the first lady was learning the systems. Nelly was lovely, knowledgable and again, nothing was too much trouble! She polished my engagement ring too :)! Overall a lovely lovely experience and I left with my wedding band that day and my fiancé had his delivered to our home the following day- great service!
December 2023 by Sulaiman Alrabiah
Great service and hospitality and Rohan was a great and helpful salesman.
November 2023 by shrey GURUNG
I want to extend my gratitude to the store team for creating warm and comfortable environment, making the shopping experience enjoyable for me and my sister. From the moment we walked in, we?re greeted with warmth and professionalism that made our shopping experience truly remarkable. Many thanks to your White City store team for such a passion towards their work and making us feel like valued customers.
November 2023 by Zahra
Decent offering but service is underwhelming, came in for a viewing and was initially waved off before pressing to actually be heard.
October 2023 by Mark c
Really poor disappointing service on two ring repairs. Waited almost 3 months with no communication, one ring came back resized as requested and one ring had not been touched
October 2023 by Alejandro Sanchez
AVOID, AVOID, AVOID. Appalling "service", shocking stock levels. Be prepared to wait at least a month for any resizing or repairs, an absolute joke for such a large jewellery. But wait, they may destroy it or get it wrong, which means you're without your jewellery for 2 months or more...extremely slow service in store, the staff is not trained, there is no sense of ownership or urgency. They mock their own repairs service staff in front of you.
September 2023 by TailzFuzion
Today I Went to buy a watch, I spoke with "Phillip" I told him what I was interested in, he went above and beyond. He brought me out the 2 different sizes of the watch, the 35mm and 40mm. Tried on both but i liked the 35mm more. Great watch and 10/10 customer service.
September 2023 by Rohan Ramasamy
Two Amazing girls Ivania and Aya, two very helpful and friendly girls. Helped me with a engagement ring could not fault their service one bit. Definitely recommend going to this store
September 2023 by Valentina Kovacheva
My engagement ring and our wedding rings are from there. We are extremely satisfied with the quality and service??????????