Eyewear & Opticians in Shepherd's Bush, Greater London

“very impressed by the service at this branch. I got a last minute appointment on a Sunday afternoon because I was concerned about my eye health. The staff were very helpful and efficient and gave me a full range of tests, and they even followed up with a phone call a few days later to check all was OK. Amazing.”

“Today was my time visiting this optician branch, and I have to say the experience went beyond my expectations. Right from the moment I entered Optical Express Westfield, I could feel the warm atmosphere around me. The staff welcomed me with such an attitude, instantly making me think about building trust.The opticians were outstanding, perfectly balancing their professionalism with a caring approach. Their expertise shone through every interaction, making me feel cared for and respected as a patient.What sets this place apart is their dedication to using technology. Their equipment was brand new and state-of-the-art, giving me a glimpse into the future of eye care. I was impressed by the range of tests they conducted – six in total – each performed on machines showcasing their diagnostic capabilities. Along with a check-up by the optician, no aspect of my eye health was left unexamined.The thoroughness and attention to detail throughout my visit were extraordinary. It's evident that this isn't just an optician office; it's a place where passion for eye health and patient well-being come together.If you're searching for eye care, you've come to the place. This particular branch sets a standard for optometry. I highly recommend their services. I'm already eager for my next appointment.”

“Huge Thank You to the Boots Opticians at Westfield! I went in there yesterday evening asking to remove a contact lens that was stuck behind my eyelid. Considering that I did not have an appointment, the optometrist still saw me and did an eye check as well. The service and the amount of care I was provided with was incredible! This is what I call a true healthcare professional: ethical and caring. I highly recommend the Boots Opticians at Westfield!”

“Outstanding customer service by “Yumna” from the very beginning, your professionalism and attentiveness were evident. Your prompt response to my inquiry showcased a genuine dedication to resolving my concerns effectively. Not only did you answer all my questions thoroughly, but you also went above and beyond by providing additional information that proved to be extremely helpful.Appreciate your help buying my new foundation, blushes and skin care products.”