12 - 6PM
Westfield11AM - 5PM
Unit 16“Went to this CEX branch yesterday to purchase a new gaming monitor and a MacBook Pro for work. Of all the CEX I’ve been to I’ve always held a really positive opinion of Shepherd’s Bush, the store is always nicely presented, clean, tidy, the staff are super helpful but yesterdays experience was really something else and prompted me to write this review. Jordan’s customer service skills were nothing short of exceptional. Polite, well spoken, very informative on the 2day exchange policy and 2year warranty, kindly took the time to carefully wrap the MacBook so I could get it home safely. I was so impressed. As someone who runs a retail business and has attended many customer service excellence training seminars, Jordan’s qualities are everything retail owners want in a team member and I cannot praise his service high enough. Many thanks for taking the time to help me yesterday. Wish all the team the very best!”
11AM - 5PM
West 12“Amazing service and very friendly staff! Gave in my prescription and they ordered it for me the next day, will definitely be making this boots my main pharmacy. Staff were very helpful and give great advice!”
“Outstanding customer service by “Yumna” from the very beginning, your professionalism and attentiveness were evident. Your prompt response to my inquiry showcased a genuine dedication to resolving my concerns effectively. Not only did you answer all my questions thoroughly, but you also went above and beyond by providing additional information that proved to be extremely helpful.Appreciate your help buying my new foundation, blushes and skin care products.”
12 - 6PM
Westfield“The store has recently undergone a renovation as the store used to be longer but now its wider. It looks good and has waves of peak and off peak moments. The service provided was immaculate and very efficient. I had a pleasant experience and appreciate the support received from the genius bar associate - Romeo”
“my go-to whenever i go to westfield. i do buy albums sometimes,but most of the time, i just stare at the kpop album section for like 5 minutes. once in a while, you will find some cheap kpop albums (usually nct)”