“I entered the shop with very little knowledge of how to improve the ratio of 1 good hair to 5 bad hair days, an assistant manager Elian (I think) gave me very in depth answers to all of my questions and was able to recommend in store products, as well as various tips outside of sold products. many thanks”
“I have been using many branded foundations and couldn’t find anything that matches with my skin color. I recently went to Westfield Estée Lauder store and a lady called Julia from the team helped me to find the perfect match!! Thank you Julia and I highly recommend people to use the double wear foundation ❤️”
“The address has been updated and the nurse clinic is inside the super drug store. If you get off at Shepherd Bush Station , it should be 2 to 4 mins walk and if you get off at white city tube station then a bus ride and it should take a little less than 10 mins. The address is 92/94 uxbridge road, W12 8LR. I just wanted to say thanks to the nurse, Dorothy. She was amazing and friendly! I wish her the best! Many Thanks!”
“I was served by a lovely lady tonight. I got some wet tissue papers and I was intending to get 2 packs. She approached me and reminded me they are buy 2 get 1 free. Thank you very much!”
“My first time visiting a L'occitane store and Nikki (I hope I spelt that right) was incredibly supportive from the moment I walked in. I was looking for a Eid present, and had absolutely no idea what I was looking for, but Nikki was very patient with me and helped me put together a custom box set. She was very friendly and polite, and knew the brand well . . everything you would expect in the realms of customer experience. Being part of the luxury industry myself, I know how important feedback and recognition can be for any company, so I actually went back in to get her name so I can highlight this experience. Thank you again Nikki for all your help. Hopefully next time I visit I will have a better idea of what I am looking for lol.”
“I was served by Heidi at the Dior counter at Westfield White City and she gave wonderful customer service. She was very knowledgeable about the products and gave alternative when the product I wanted was out of stock. I left the store feeling very satisfied by her customer service. Thank you Heidi!”
9AM - 7PM
West 12
Cosmetics And Beauty Supply
“Amazing service and very friendly staff! Gave in my prescription and they ordered it for me the next day, will definitely be making this boots my main pharmacy. Staff were very helpful and give great advice!”
“The amazing and wonderful experience I encounter with Khadeja was 5 *****.It’s not too often nowadays days you go to a retail store and given the time, knowledgeable expertise in the areas such in this case perfumes and done so with love and passion.Great choices recommended and thank you so much.We will be back.Managers, HQ take notice and reward this individual she is special as a Business Owner staff like her don’t come round too often so hold tight.Ash Rahman”
“We had a wonderful experience in-store! Sara was incredibly kind, friendly, and helpful throughout our visit. She took the time to show us several options for both deodorants and blushes, making the whole process easy and enjoyable. Her amazing personality and genuine kindness truly made our day!”