November 2023 by Ravi Mehta
Brilliant pharmacy, travel clinic and vaccination centre. Always well stocked and clean. All the staff I?ve encountered are friendly, helpful and knowledgable. Feel lucky to have a pharmacy like this locally.
November 2023 by Carla Linley
Absolutely terrible pharmacy!Do not go here if you require consistent, urgent cardiology medication to stabilise your heart, pre surgery, when you are at severe risk of heart attack, or have other concerns, mild, or severe!I have known some staff and the pharmacy here for 13 years, and trusted them to look after me, and they are making my health worse, withholding medication, due to their lack of care to me as a patient!I had my medications sent here, to be delivered, post discharge from hospital, following a heart attack and house bound, because I needed delivery for reasons. Personal and physical, and none of their ?personal? business!I was apologised to last month, with excuses where my delivery was not put on the system initially by a male, getting them 2 weeks later, making me I?ll, where I kindly and patiently gave them the benefit of the doubt, with the female staff (very defensive, argumentative and unhelpful) said ?this is a one off, it won?t happen again, we are short staffed as our delivery man is going on leave? and the male did not enter ?delivery? on the system, despite my repeated calls and requests etc, etc.Now, I?m a few days without my repeat prescriptions, only the 2nd repeat with them, and I am now told I am meant to call a week in advance, to tell them to order, for my delivery, and not being explained to about this, to do their job!I am well versed already with lots of my meds, and frequently, so I do not need to be repeatedly patronised by this ?woman? (she hung up and X communicated the pharmacy number, before resolving) telling me some meds are fortnightly, as I get two lots in a delivery, and most are monthly, for her to then say ?you won?t get it! They will not issue?, not listening to the fact that I?ve called for the monthly meds, like Ramipril, that I now have none of for Blood pressure, that the Gp, has worked hard to, and has only just stabilised this week, to gear up for surgery and Bart?s cardiology referral!There was no apology, for their continued lack of care, information and incompetence.Going into detail about what my angina spray is, because they don?t know, avoiding the issue!This pharmacy is a disgrace and hindering patient health and the NHS services!I will not have my medication sent over to this malpracticing pharmacy ever again, and will wait, delaying my treatment and putting me at risk with my health further, as I am not wasting any more time, to call, be distressed and left unwell, pointlessly, anymore, to justify incompetent staff Behavior here.Don?t expect any healthcare here!
September 2023 by Laurel Gray
Clean, well stocked pharmacy! We stop by often and also stopped by for vaccinations recently, which were quick and easy to schedule. Everyone here has been extremely helpful.
September 2023 by Purposeful NOA
I called to confirm the medication I required was available and once confirmed I was able to pick it up at my convenience. The staff were friendly, knowledgeable and very helpful. Thank you Reena Pharmacy.
September 2023 by Quinn Boyd
Great service, sorted my medication when the GP Surgery had messed up
September 2023 by DANKA G
Highly recommend this pharmacy. Staff go out of their way to be helpful - Pam has always been particularly helpful. The pharmacists, too, are very helpful with advice and giving you the necessary time to answer questions/give advice.
August 2023 by Brooklyn Engelken
the loveliest ladies! So easy
June 2023 by Char
Staff always polite and helpful
May 2023 by Khalid Maily
My first great experience with themgood customer service,helpful staff andvery co-operative
May 2023 by Jubbly Fawcett
Such lovely staff have been helping my father for years so I wanted to say thank you!
November 2022 by Phoebe Gallagher
Terrible service - came for a vaccination for my one year old for a 2pm appointment. Called to say I was running 10 mins late. Arrive and they then proceed to serve another couple of people including a lady who they proceed to have some sort of dispute with. After 30 mins I decide to leave - my partner has been waiting around the corner for the duration of this - and they say oh we will be with you in 10-20 minutes. I said I need to go and they barely apologise but do say we will keep your forms. The cheek!!! Really rather angry as I had come with a baby and made plans for the day around that and then dragged my husband to drive us as we were running late - wasted all our time and no apology!
October 2022 by Babygirl_jenx
They remember my name and always happy to help me and make me feel comfortable to walk it as usually in scared going in to pharmacy.
March 2022 by Nezaket Okur
Love customer service!! Very friendly and helpful
September 2021 by mar alimama beri
(Translated by Google) I always go for my medication.There is a very unfriendly girlHe gave me the wrong medication I gave it back to him and not one I'm sorry and thank youI did not like his treatment of me(Original)Siempre voy por mi medicación.Hay una chica muy antipáticaMe dio la medicación equivocada se lo regresé y ni un lo siento y graciasNo me gustó su trato hacia mi
July 2021 by David Miller
Excellent pharmacy with staff who always provide exceptional customer service..The pharmacists are always ready to provide advice on medication and minor health matters and we have now asked our GP to send all prescriptions direct to Reena for us to pick up.
