September 2023 by Chii Oji
Ordered online for first times (have used in store). Arrived in a very timely fashion and recipient raved about how beautiful the flowers were. Elegance was the brief! Thanks Elisana Florist
September 2023 by Nicola Reilly
Great service. Beautiful flowers for a birthday gift. Would definitely recommend, thank you ?
July 2023 by Kevin Solomon
The flowers were beautifully arranged,definitely made my wife happy. Elisana is awesome. Well done to the staff of Elisana. Your delivery was so organised and courier was friendly. Thank you so much for making our day even more special.
July 2023 by Janet Georgiou
Ordered two floral tributes for funeral. Ordering from elsewhere in the UK I was nervous about what I would receive, but Elisana did us proud. I was distracted by my emotions whilst ordering, and she phoned back twice to make sure I had made the selections I wanted (e.g. I had called a spray a wreath). I didn't take photos at the funeral, but was sent these which I have cropped to show just the flowers. I have outlined our Elisana ones; I was more than pleased with the quality and elegance of the pieces and would use this florist again for any event in or around the Enfield area.
June 2023 by Diane Whight
I have had two experiences with this fantastic florist, they went above and beyond even when one time I booked at short notice.The bouquets were beautiful, I wish I had photos to show how wonderful they were.Professional from start to finish.I totally recommend this florist if you want exactly what you ask for with precision!!
April 2023 by Krisztián Kiss
Daylight robbery. A very kind girl served me and even though I asked for a specific rose in the bucket, they gave me a different one. That's on them. I didn't ask about the price before I asked for a single rose. That's on me. £8 for a rose. Please go to a supermarket and get your money's worth...
April 2023 by Gill
BLOWN AWAY! One happy Mother .. I placed an order on line & then called from Australia to talk with the guy about the order. I explained that I had sent flowers for Mother?s Day with another florist & they never arrived. I asked could he deliver this to my mums work in AM. The flowers were amazing! My mum was blown away! Highly recommend Elisana. Thank you guys!
April 2023 by Daniel Decides
I purchased flowers for two addresses on Saturday (yesterday) before Mothering Sunday.I arranged for one delivery to be achieved via collection and taken to the first address by minicab as the florest said they could not deliver to the post code.The next address was local in N12 - of which the florist agreed to deliver my flowers purchased and charged me at least £7 extra for doing so.The flowers arrived around 18:00 on Mothering Sunday after the staff told me they close at 17:00?I would never have agreed to the delivery by the florist had I be made aware the florist were intent on delivering my purchase last well into the evening.The lady who I called from the Florist on Mothers Day at around 13:00 said the driver is busy and latterly I spoke to the Florist and same lady at around 17:00 or so and she casually stated she will try and speak to the driver and thereafter told me it was all down to traffic issues.In summary - the products are wonderful and I never had any problems before close to how this all came about - but it was disgustingly mismanaged and I wonder if anybody else can reasonable expect to have flowers for Mothers Day be delivered to N12 - a few miles away into the evening - after zero text messages or phone calls or emails or any notice of courtesy to keep the customer informed.I could have requested the same mini cab driver to deliver both flowers but the florist refused to reveal they intended to deliver my purchase on Mothers Day evening.When I asked the staff over the phone why I had received zero notification of any description as to my delivery - she casually reiterated the driver is busy and basically fobbed me off with inconsistent excuses and I think when you spend time - money and effort arranging a Mothers Day delivery service - you should be given a customer service experience that is reflective of the wonderful flowers they flog - that did not occur and it was entirely avoidable.Shame on the casual staff who failed to fulfill their obligation to keep customers informed and out of courtesy notify of their delivery - and they charge premium money to deliver flowers on Mothers Day evening?
March 2023 by Fran Wilson
Beautiful arrangements high quality flowers and very polite helpful staff team.
February 2023 by Tracy McClymont
Really great service, I called about 1.30pm for a same day delivery. The lady was very nice. She put together this beautiful hand tie bouquet for my friend delivered before 5. Thanks
February 2023 by Antonis Mpasiadakis
Very rude staff, when i call to ask where my order will arrive to do my plans for the day, the flowers arrived not in the best condition a few of them broken with a lot of petals on the floor. I dont recommend it according the price. Overpriced
February 2023 by Anwar Bouchra
I buy my flowers from this business for every big event, and each branch has amazing service and beautiful flowers. 10/10 would recommend.
February 2023 by Sean Barry
Got a bouquet and they were super lovely! My girlfriend loved them, saying they were the prettiest flowers I had ever got her and that they looked really creative too. The shopkeepers were really helpful and accommodating too. Thank you!
October 2022 by LadyD W
Such a great florist, they did exactly what I asked for and delivered at short notice!
September 2022 by Anisah Chapman
Phoned in an order on Tuesday to be delivered for a funeral on Thursday 2 small bunches £20 each bunch on behalf of family friends as just a gesture of condolences. Was spoken to quite rudly told they didn't deliver under £35 the total order was for £40 and when I stated this they then agreed to fulfill the order, they did say they would be small bunches as they are £20 each which we were fine with and was told couldn't guarantee me a time of delivery. The flowers finally turned up on the Thursday but way after the funeral and the pink bouquet was already wilting which was upsetting. Wouldn't mind but the florist is literally located on the opposite site of the park from the house of delivery, and I normally love this florist have always been there just annoyed with the way I was spoken to and the half dead flowers used in just one of the boquets. Pictured is the 2 bouquets delivered, lovely arrangement despite the issues had.
