February 2024 by Sunil Surve
Very professional and excellent customer service from every member of staff at Vision Express Ruislip, including Rhiya, Paras and Michael. Would highly recommend.
January 2024 by Teresa Fay
Absolutely professional and friendly staff from the first enquiry to me leaving the store...the best experience I have had from any opticians...would highly recommend
January 2024 by Kreshnik Xhaferi
Very bad experience, got in to checked my left eye for some discharge issues, team ask me to book eye test and we can find out what's the problem , I book eye test which I had to pay £30 ,Eye test.with out eye test , I pay for eye test with NO eye test , when I ask.for my prescription no prescription,After start to excuse thet my check eye it cost that much .very bad experience Never agin going back going to make complaints
November 2023 by Harjinder Johal
Informative feedback to my queries. Good service.
September 2023 by Lorna Smith
All the staff in your Ruislip branch are wonderful. Every time I'm in there, they are all very helpful, knowledgeable, approachable & friendly. I wouldn't go anywhere else.
September 2023 by Katie G
I make an appointment, for eye test and OCT scan. Get there I'm told I can do part of eye test today but will have to came back another day to do other part of test as eyes drops need to be 20mins before and I don't have the time today to do it.Well excuse me but that's why I booked an appointment.Sorry, lost my custom I'm booking with specksavers.Disgusting attitude.
August 2023 by Agata Carroll
My visit to Vision Express Opticians in Ruislip was very pleasant.The staff showed me a lot of patience as I was choosing my new glasses.
June 2023 by Chris C.
Popped in to have my daughter's glasses fixed. Mickael was of great help. Amazing service received from Mickael and Julia. Thanks.
April 2023 by Maureen Betchley
Excellent serviceI have been a Vision Express customer for many years - more recently Ruislip branchI have always found them to be efficient, professional and friendlyI made the mistake of using another company for my latest pair of glasses. Never again! I popped into the VE branch and explained my predicament with the new glassesThey sorted the problem immediately - and for free!Highly recommended
April 2023 by Carly Rissen
Friendly, knowledgeable and extremely helpful. Really impressed and have now changed where we will shop for our glasses!
April 2023 by David Marron
Thank you to all at the team at Ruislip for making my recent visits so positive. The welcome, eye test and patience in helping to choose glasses frames along with my aftercare were absolutely first rate. Highly recommend.
April 2023 by Rashmi Chauhan
Visited Ruislip for an eye test and received excellent customer service from all members of staff from the moment I entered.The testing by Paras the optician was just exemplary. He and the staff carried out extensive tests and diagnosed an issue with my vision in advance and at such an early stage. This was excellent prognosis by Paras.I would highly recommend the Ruislip Vision Express branch.
February 2023 by S R
I have been to Vision Express Ruislip for my contact lenses and glasses and despite various concerns, all the staff at this store have always been helpful, professional and accommodating from Michael the dispensing optician to Rhiya and Paras excellent opticians. The staff at this branch go out of their way to help and are always friendly ensuring that I was happy and satisfied. One cannot get a better service! I have since recommended them to friends and family and will continue to use the Ruislip branch. BR
February 2023 by I R
A wonderful experience from start to finish. The optometrist who tested my eyes was friendly, efficient and professional. Soufiene was exceptional, patiently helping me pick out frames, and go back and forth between several for almost 2 hours! Payment and lens options were explained well and none were pushed on to me. The manager at the Ruislip branch was also friendly and professional, and created a very relaxed environment in the store. I ordered 2 pairs of glasses, and the pick-up was smooth and efficient. I recommend the Ruislip store to anyone who needs glasses!
February 2023 by Casper MiniSchnauzer
Just had a really pleasant experience at Vision Express at Ruislip branch. Michael served us and his customer service skills were second to none. He went through all the options clearly and wasn?t pushy in any way, very professional and felt we were well looked after.