January 2024 by S Allag
Below average experience when entering the Ruislip store however Nickul changed it all with his warm greeting. 10/10 experience from start to finish - he was professional, informative and provided an excellent service, all whilst struggling with his own illness! What a trooper. This gentleman saved the day - the other staff need to look to him as an example and improve their performance. Thank you Nickul.
December 2023 by Ami Lakhani
Great service from Leticia for my hearing aid, really knowledgeable and helpful. Thank you
December 2023 by Rose Quinn
Excellent service friendly helpful staff would recommend
December 2023 by Carole Holmes
After years of going to Specsavers Ruislip and not very happy with the service I received I was most impressed this time. The eye specialist was thorough very nice and extremely professional.Having been told I had cataracts she referred me to Watford hospital I was expecting a long wait but within 3 days received a call from the hospital offering me an appointment.All the staff were really helpful and pleasant
November 2023 by Nawaz Haque
Excellent service provided by the optometrist and good value for money
November 2023 by MIREGIA Tamassey
Waitied for ages to collect my glasses and they were still too loose. They keep falling from my head
November 2023 by Andrea Broderick
Excellent service, friendly and attentive staff .
October 2023 by Hugh Boyle
I can only comment on theAudiologist . I had two appointments here. I had been putting a hearing test off for years. I can actually hear the television now without blasting the neighbours with the volume on the TV. Don't be like me get a hearing test ?
October 2023 by Ryahi Fayrouz
I would like to thank Victor a lot for his kindness and great service .. he is such a wonderful person .. always smiling and always willing to help .. I'm so pleased with the serviceA très bientôt ?
September 2023 by Marc S
I was happy enough with previous glasses but following my eye test it seemed my prescription had changed and I think the old frames were a bit loose so it was time for a change.The showroom team seemed very helpful (if keen to sell something) and the fitting and production went well. So far (about 1 month) I have no complaints with the glasses and I think things look a little clearer using them (especially reading from PC screens).
September 2023 by Nosh Siddiqi
Always the most fantastic service. The entire team is so knowledgeable and will always go above and beyond. Highly recommended.
August 2023 by Stacey Steer
Not happy usually I come out okayI've been going here many of times and been very happy but not todaySo walked in early my appointment was at 11:05 got there early I didn't understand a word what the person was saying as he was wearing a mask and the rest of the staff wasn't wearing a mask but I haven't got a problem with. He asked me if I wanted x-ray on eye this is new for me never had this done before. When had eye test I was happy I had this women before so I was happy.Every year I have new glasses which I knew about so I had to choose new glasses which I don't pay for but everytime i do wanna try new glasses you don't have any to choose lucky I found the same ones. I was waiting for ages to be seen to sort my glasses out I was out of the Specsavers at 12:30 my point is I usually got by 12 they are so slow and I think you need more stuff and also more glasses to choose from and also people are reading this make sure you find out about the exam because at the end the man told me I had to pay the exam which I didn't know about and I said to him I not paying because no one told me so just getting my point out there
July 2023 by S J
Not happy at all. Clearly told them I need a specs and contact lens prescription. Received neither and no response to emails. Avoid like the plague. Please don't insult me by asking me to contact you now just because this review has gone public. You had plenty of opportunities and time to respond before. Why would I want to come back to you?
July 2023 by J hurrell
I had an appointment to have my hearing tested and I was informed there was a 10 mins delay, I was still waiting 25 minutes later so I left. This is the second time I have tried to have my hearing tested to no avail, I won?t try again
July 2023 by Julie Kinane
This has been my optician for years for myself and family members. Melanie is my favourite member of staff So friendly and welcoming.
