August 2025 by Toufik Latreche
very disappointed and frustrated.
massive store like this don't have Halal chicken / meat
August 2025 by Victor
Always very clean and helpful staff when you need something found. Sometimes the cashiers are a bit rude but only occasionally. Overall a very well kept shop.
August 2025 by Dilakshini Stanislaus
It's good for your daily shopping. All in one place in a good atmosphere
August 2025 by Sun is Shining
Very expensive shop..
August 2025 by Caroline Tang
My second visit in less than one week, both times are spending well over £100 which is so easily done now a days. The customer service is absolutely appalling, on Thursday 7th Aug 2024, I use the nectar card hand scanner the first visit, for the first time ever. I had a coupon to spend £90 to receive £12 off and I wanted to know exactly how much I was spending to make sure I can use the voucher. Anyway after making sure I scanned every item before placing it into my bag on my trolley, while explaining constantly to my four year old as it was a new concept of scanning ourselves, once we got to £91.11 we headed for the checkout, anyway the scanning check out was closed so we went to the next self check out area, scanned the hand held scanner, and it said it needed a check. So I asked the Sainsbury?s assistant that was working the area she came scanned my scanner and walked away, so I tried to pay it wouldn?t let me the scanner was still frozen. I wasn?t too sure what was happening so I tried to flag the same assistant down again. She came back over after helping a different customer, And I asked her, the scanner is still frozen is it something I?m doing wrong? She said ?no I needed to check!?, I told her I thought she checked already that?s why she left to go help another customer then she proceeded to repeat the same thing to me but walked away to help another person? In total, she helped another three more customers, So I said to her, do you know what I?m just going to drop this whole scanner thing and go through a normal checkout because I wasn?t getting any help or assistance needed. Anyway, she came back over, scanned 2 of my items and said in a very loud voice ?you only scanned one?, She repeatedly said the same thing over three times to make sure everyone around us could hear that I only scanned apparently one of the two items? So she said she had to rescan my whole trolley so she took me to one side rescanned my whole trolley. The total amount on her scanner was £91.11? Then I said to her look the scanner has the same amount as when I scanned it so it meant I did not forget to scan something and if I did forget to scan something I did it unintentionally but she treated me like I was guilty of theft. Without an apology or I am so sorry she just said all done! You can pay now, I have flagged this issue down to another shop assistant that day she was absolutely lovely and a manager replied with I need to get the other story? But I didn?t write a bad review because it was a one off and the second Sainsbury?s assistant was very nice and instantly said I?m sorry this has happened and that was all that was needed. Upon returning today on Saturday, the 9th of August I bought two bottles of champagne For my cousins birthday today, someone had helped me checked out and confirmed that I was over the age of 25 to buy alcohol. I?ve now come home, And I decided to open the boxes of champagne to have a look inside before popping it into a wine bag to go to my cousins party now and there are two large security seals on the top of necks of my champagne. Utterly disappointed that I spent £140 onto two bottles of champagne and now I have to go back and waste time to have the security heads taken off because the man at Sainsbury?s FORGOT to do it?
Terrible and terrible
August 2025 by Georgiana A. Mustata
Easy access polite staff and good offers also good free newspaper
July 2025 by Salima Alotia
Huge store but never fully stocked especially on reduced items. Hardly any staff on the shop floor.
July 2025 by Abelardo Polonio
This shop has gone absolutely downhill in the past couple of years. Rude staff, dirty and untidy areas and never enough staff at the tills which leads to frequent queues. It needs serious improvement.
July 2025 by Dawn Whiter
2 weeks running now have been held up at the tills waiting for staff to approve my shopping. Waited 10 mins. Any getting bit tired of it now. You need more staff when it busy. If happens again will consider shopping elsewhere.
July 2025 by Kersi Mody
Good selection of most items
July 2025 by Peter Grudzien
Lovely shop. Helpful staff and good products.
July 2025 by Donna Wilson
love sainsbury what can I say
July 2025 by Kenneth Xu
The staff are extremely rude to customers. I won?t be shopping in this store again! The way they treat people makes customers feel very uncomfortable.
July 2025 by Meet Patel
Nice location
June 2025 by zia syed
Big one, so everything is available from food to clothes, toys, and home stuff.
Argos inside for buy and collect.
Has own petrol station and big parking lot.
