February 2024 by Luke Walsh
Great staff and friendly atmosphere
February 2024 by Tamara Rhodes
Disgustingly rude, came in to collect my parcel but was unsure if it had actually arrived there yet as Vinted were saying it had arrived but dpd did not. The lady didn?t care and didn?t want to know. There are two Indian ladies and one white lady that helps at the post office, all of which are rude and have no customer service skills whatsoever. The lady didn?t want to help and told me to go outside to get better reception. Long story short ended up going there 3 times, 3 different ladies and all extremely rude, but eventually got my parcel!
November 2023 by David Rayment
Rude staff who urgently require customer service trainingVisited on Monday 23rd October at 11:55am. Lady behind the counter made customers wait nearly 10 minutes while she did her own work printing labels/receipts. By the time she finished, the queue of customers had increased from 3 to 9.I found the lady to be extremely rude and very slow service and I simply will not visit this Post Office again and instead will make the longer walk to Field End Road where they are polite.
July 2023 by Grace Phillips
The rudest staff, came in to send a package internationally and she just stared at me. When she said she couldn't send it she screamed yelled rather than just saying no. Absolutely no customer service, I hate going to send packages here because its not the first time the staff have been rude either. Will just travel further and use different providers in the future.
June 2023 by Alina Gainullina
Ghastly service from the Indian lady who calls herself 'a manager'. Came during working hours (10.30) to send urgent mail (needed to be delivered next day a.m.). She has put a piece of cardboard in front of the till and refused to serve me saying 'I'm too busy right now rolling into a new week, come in 15-20 minutes'. Some people are just unfit to do the job.
May 2023 by Ali Bakir
Lovely efficient service this evening by the young gentleman although as a small shop they can?t do everything a larger post office can (e.g bigger cash deposits)
January 2023 by Rischidaran Pushparajan
BEST POST OFFICE !!SENT MY BUSINESS PARCEL DAILY HERE !!!
December 2022 by gary beard
post office staff come up with all kinds of reasons not to take your parcel. i went in with one that was 16Kg and was told max was 15 later i went in with one that was 11KG and was turnef away because i was told nax was 8KG.yesterday i go in with one that was 7KG only to be told the max was 5KG.i said to the woman it seems to depend who you talk to. she rudely snapped back that she had been there 10 years and its always been 5 they just dont want to take parcels
October 2022 by Kris M
Best Post Office in the area. Don?t understand how are people giving 1* reviews. Also only one open weekends
August 2022 by Paul Starkey
Post Office part never open at the times stated, more like 9-5, maybe a bit later if the wind is in the right direction!
July 2022 by Sue Gilfrin
Went yesterday told the post office was closed for the day. Told to come back today between 9am and 6pm. Rrturned today to be told by same lady - family emergency the post office had to close early.There is normally only one member of staff at weekends that does both post office and shop. Think this lady just cant be bothered with the post office!Hopefully next visit one of the normal helpful staff will be working!
June 2022 by S B
Terrible post office staff. They are always making excuses for not serving customers and are rude. This branch should be closed as it is best avoided.
May 2022 by J K
Extremely rude & unhelpful staff. I only go there because it's a convenient location with good parking.Most recently I went there, the shop was empty and the assistant went to get the person who handles post office issues. She appeared 4 minutes later. No apology offered, mumbled something don't know what and just scowled at me as if I was inconveniencing her.She's not alone, there is another lady who is just as rude and miserable and huffs and puffs her way through the most basic of transactions. Really pathetic that in today's day and age people have no value for even the most basic levels of service.
April 2022 by e tx
This is by far the worst post office that I have ever visited. Poor customer service, rude, and lacks transparency. The person at the till tried to convince me that the cost of a large letter was the same price as a parcel because it wouldn't go through when airdropped from above with their test envelope flap lol. Didn't realise postman and postwoman dropped mail into post-boxes from above. Honestly, ridiculous. DO NOT GO HERE UNLESS YOU WANT TO WASTE YOUR TIME.
December 2021 by LMC CML
The lady running the post office was not friendly and very officious. She insisted on weighing every Christmas card (20!) even though I said they were all under 20g as I?d weighed them at home. She then got difficult about giving me Air Mail stickers - this after spending £50 on stamps! - even though she had them on a sheet in front of her. I refused her request to come back in next week ?because she was running out? to collect more and she eventually gave me them. I just found all of the nitpicking unnecessary. I didn?t feel like a customer. Will probably avoid in future.