December 2023 by Rischi P
THEY HAVE THEIR OWN POST OFFICE RULES !EXCUSES TO ACCEPT PARCELS
November 2023 by Zed H
Excellent post office. I got my road tax done here today. And they are always open till late 7 days a week. Thank you.
November 2023 by C G
They are quite rude at times, and never say please or thank you.When customers make mistakes with labels they are not helpful.I will not be returning
September 2023 by -
Really patient and helpful service from the people running this post office, the guy went out of his way to help me with an awkward parcel. Very diligent and kind.
August 2023 by Kai Bodimeade
Used this post office for the past 8months selling things on eBay I normally wait until I have a bundle to send out to save going to and from every few days, iv always been polite and courteous to all the staff because at the end of the day it costs nothing, lately iv seen a different side to the lady and the man owner I think he is plus he always seems to be sneaking off to the back room the guy has even told me before he don?t want me to pay by card but cash what seemed a bit strange they both never seem to smile, I use my own stamps to post never been any issue before but lately they want me to jump through hoops by writing how much the stamps are worth on my parcels and writing the wights of the parcels too, iv been happy to this for her even tho I shouldn?t have to at all, but today I saw a different side to the lady yes I did have over 25 large envelopes to post but she said to me she don?t want to stick the signed for stickers on my parcels anymore so I started doing it my self at home and if I owe anything extra because my wights don?t add up to the stamps costs what is normally 5p to 50p she wants me to put one more £1.10 first class stamp on so she don?t have to put the payed sticker on my parcels for anything extra owed I?m disappointed because every time I go in there lately they make me feel like I?m doing something wrong, iv even let people go before me because i don?t expect someone to wait behind me while I?m trying to post and get my items off. It?s actually upsetting because all the actual post offices are all closed down locally now so we have no choice to use these corner shops that are definitely not fit for purpose but at the end of the day if we don?t use the post office they will disappear all together for good, iv left my bag of parcels with her before because it?s been busy so I have many times left my parcels with her to do it in her free time when not so busy but I have to go back before they close to collect the tracking numbers on the receipt so I find my self running around trying to keep eBay customers happy with the post office staff to. I can?t help I sell a lot on eBay with my international sales to but I should at least be greeted or at lest a little jolly to see be back again posting but nothing at all like being served my a zombie at times because she clearly hates me now as she thinks I?m giving her far to much work but I go back because she?s actually fast at her job but now it?s come to the point I won?t be using this post office anymore rather drive another 10mins to another one but trust me the Eastcote arms corner shop post office is worse than this one so iv just got on with it as things need to be sent out, post offices have always been busy places it?s just the way it is but should feel unwanted in any business so it?s time for me to move on from this place I?m afraid nothing worse than feeling awkward while trying to get things done that need to be done very sad as a smile or some human interaction would be nice, I actually end up normally talking to the person waiting be because I feel bad taking there time but always they say no it?s fine I?m in no rush and normally ask questions what am I sending / selling, sad to be writing this as when I started using this post office i was open to building a good relationship with the staff here but they don?t care about me and show no interest what so ever now I feel like she?s sick to see my face when she sees me standing there with my bag of parcels, so good luck to anyone that needs to use this place maybe just don?t be a regular customer, and if you are going to be maybe try to disguise your self each time you go to post
July 2023 by sarah ryder
The people who run the whole shop and post office are lovely the only thing is their English language needs improving as i struggling to understand what they are saying sometimes apart from that myself and my mum are in this shop most days
July 2023 by Inoka Sugathapala
Today the in the evening time I was taken my eBay parcel as the eBay website told us to do in the post office. eBay mentioned we can have an "eBay postage labels"print at the post office. But the day is 25th June 2023, Sunday nearly 8.30pm that old person was serving in the counter rude to me and told me next time you have to pay from the "post office rates" not from the "eBay postage" and it will not earn the money to the post office. I was trying to explain to the person " we can have a postage label on the post office'. But he was very rude and said" that not our job to do your eBay parcels here" and "weight here" and "scan your barcode here" like that.Never want to go to the post office anymore and he was rude always when go to the post office I remember. I remember the other people in the post office always help us and I'm sad because of only one person ,rude to other people and not helping to the customer s and it is blemishes the post office rate.
March 2023 by gary beard
never haf a problem here
March 2023 by Ninah Briggs
Accessible local convenienceHelpful attendants
March 2023 by Sharon Persaud
The lady behind the Post Office counter was so rude and abrupt. I will not be using this Post Office again.
March 2023 by Egis V
Very helpful friendly and professional staff!
March 2023 by Jalal
Use this Post office for posting all the time, helpful staff, open long hours even on weekends.
March 2022 by Vignaraj Thavarajah
7day a week open.fast service
March 2022 by Velislava Doneva
Absolutely poor staff service every time, but this morning when I had to send an important document the staff was completely uninterested and rude seemed to be unhappy that he had to work early in the morning. The service here has always been very poor but after my visit today I no longer visit this place in the area there are other post offices where the staff is much kinder. THESE PEOPLE NEED SERIOUS CUSTOMER SERVICES TRAINING
March 2021 by Emma Louise O
There polite and service is good.
