July 2022 by ANF
Home instead Ruislip & Harrow truly the best home care provider in London. They have gone above and beyond for my mum who has dementia. Everything they have done has ensured mum was part of the process. Their carers help mum live the best quality of life at home where she belongs.
July 2021 by Daniel Hardman
I started my career in care working for Home Instead, after being made redundant from my customer services role I wanted to look into care as i'd always wanted to do it. Home instead where the only company at the time taking on inexperienced carers and willing to train new staff up.I was at Home instead for a short while and I was offered the opportunity to gain qualifications. The training itself is very thorough, now working within social services I can see how well Home instead is run, I always use Home instead as bench mark, it baffles me when carers I deal with from different organisations are late for calls or they miss calls completely, I know from the carers I worked with at Home Instead it would be rare that call times where not adhered to. One of the best things I ever done there was palliative care. It is a honor to do palliative care for anyone and to be there for a person in their last hours or days.The staff in the office always made sure I had plenty of work, the owners at the time Ginette & Mike and the manager Marie where great to work for. I didn't work with the new owners much but they are doing great with the business and making it a well known name in Ruislip.i'd hand on heart recommend anyone who is looking to get into care for the first time to do it with Home Instead, it opens the door for so many opportunities within Health & Social care. If you want a career in this industry start here.
July 2021 by Alix McNeill
Stuart and Caroline are an absolute pleasure to work with. What I love the most is that they are incredibly passionate about the care they provide to their community.Their vision is strong and so is the team they have built around them.Both Stuart and Caroline do everything they can to support not only their clients but the people around them too.I feel very honoured to be a part of what they are doing and look forward to continuing to support them on their digital journey.
July 2020 by HISC Ruislip
Being a part of the team at Home Instead Ruislip and Harrow, as Care Manager, has not only been an opportunity to progress within my career, but has also been tremendously rewarding as we provide personally centred care within the comfort of our clients own homes. Our caregivers are hard-working, compassionate and whole-heartedly dedicated to their clients, consistently going above and beyond. My pledge to Home Instead Ruislip and Harrow, our clients and their families, is to always deliver the highest quality of holistic care.
July 2020 by Guy H
Home Instead Ruislip and Harrow are a great care company. They have really look after my Father very well. He is very happy with his care and loves the camaraderie with the team that comes to visit him. Highly recommended.
July 2020 by Jane N10
I found Home Instead when another agency we were using for my parents couldn?t supply reliable care at the weekends.Everyone at Home Instead treated my parents with dignity and care. The office staff and the carers showed initiative flexibility and humour.The experience gave my parents over 2 more years together in their beloved home. And it gave my sister and I the space to be their daughter?s not their carers.
July 2020 by Pat Casey
I would highly recommend Home Instead Ruislip and Harrow. I recently sought there assistance with an elderly relative. I have found them to be very professional , solution driven and a proactive care provider with a full suite of support services to assist both client and family. High standard of care , combined with thoughtful and excellent friendly staff from top down. Look no further!
July 2020 by Cesare Terracciano
I was one of their customers and was very disappointed by the management of this company. In their approach they target the families of the client rather than the client themselves. They are very expensive for the kind of service they offer, they are totally inflexible regarding changes (you need to tell them one week in advance), they are just a middle of the range agency dressed in glossy brochure, smooth talk and website. The carers were nice but I could not get them to commit to an individual carer coming to help me everyday.I cannot tell the experience of other clients but, as severely disabled person working full time and active, I found the attitude of the management very unhelpful. It seemed to me that their priority is to maximise their profits rather than accommodate the needs of the clients.They were the first agency I used so I thought that their model was normal. However, when I started to shop around I realised that you can get a much better service, a much more flexible and accommodating structure with extremely professional and kind carers and at a much more reasonable hourly rate. My current agency is much better organised, very friendly, without all the nonsense about a week in advance cancellation and I have a single, exceptionally skilled carer helping me.My suggestion to potential clients is that you shop around before signing with this agency.
July 2020 by Emma Mills
The one thing that working at Home Instead Ruislip & Harrow has taught me is how everybody there has the same goal - to ensure the people we care for are respected, treated with dignity in their own homes and are at the centre of everything we do.Everyone pulls together as a team whether you are in the office or a CAREGiver, to work out what the best way to support someone is in a way that still promotes their independence at home. Our hardworking CAREGiver's make this possible, sometimes its just the little, simple things in life that people want like having someone to talk to and share their memories with.
July 2020 by graham cooper
I work for home instead and have done so for nearly nine years its a great place to work always supported great management and the whole package goes toward providing excellent care to people who need it not only clients but family members to . Working for home instead was the best thing i have ever done and hopefully will be there till i retire
July 2020 by David Elliott
We have known this local care in the home branch of Home Instead for over 10 years and have always been impressed by the standard of care and professionalism that they achieve for their clients
July 2020 by Di Kaufman
Caring professional and friendly, offering an excellent service
July 2018 by Nathan Gumbley
Always a 10/10 service from Home Instead. Their attention to detail and superior care for our needs makes them a company I am confident in and would recommend to other families wishing to provide care for their elderly loved ones.
July 2018 by Alcus Dunn
This is a great place to work. Staff are very hard working and get along well with each other. The owners place a high premium on quality to clients and staff training. That makes this a great place to work.
July 2018 by Jamie Miller
Would definitely recommend Home Instead; high attention to detail, very approachable and friendly staff. Was recommended by a friend and haven't looked back since, can't thank them enough for the service they provided!
