February 2024 by Darian Rakic
Very bad experience with this garage. I was there on the 26th to change my tyres, I waited one hour for two front tyres to be changed. When I got back to the garage, they told me one of the bolts was broken and it needs to be fixed, but they blamed it on someone else who previously did the work on my car, but everything was fine before going there. They rebooked me for the bolt to be fixed, the car was there 6 hours and they didn't do it. Don't recommend this garage at all. Avoid. The are incompetent
February 2024 by Lisa Payne
Had my car MOT?d today. Great, fast and very efficient. Ben in particular was super helpful. Thank you
February 2024 by Angela Lobo
Booked tyre alignment. Was told it would take 2 hours. Waited at a local restaurant only to be told 3 hours later that they could not do it and they ?forgot? to call us!!! No apology for wasting our time despite knowing in the first 5 minutes that they cannot do this for hybrid cars. Very frustrating and disappointing Halfords ?
January 2024 by Rad waw
Replacement of 2 tires 55 minutes,Should take max 20 min, after replacing the tires, they took the car for a test drive ???????????????after 6 years i tried to trust halfords again,I made an online appointment for 1 tire replacement at 14:00 after reaching the Halfords service center I was told, please leave your car and we will call you back when it is ready. I asked how long, he said 3-4 hours . I left this place very quickly, before I got home I had a refund for the order I had booked. I will never go back there again!
January 2024 by H Rastogi
No staff. There's only one member of staff who was on the phone. I was the only customer and yet, no acknowledgement whatsoever.Left after 5-10 mins whist he remained on the phone.
December 2023 by Mike O
Around a year ago this auto centre was excellent. Unfortunately, the quality of service has now consistently dropped to the point where I will no longer be using Halfords again for MOT and repair services. It is also extremely difficult to get through to speak to a member of staff at this facility.
December 2023 by Nawaf Ibrahim
Great service, MOT done timely and advise offered as necessary.
October 2023 by Nico Almontero
Called to make an appointment to get new brake disks they asked for my reg and van model etc... waited a week when I got here they said they cant check the van as it doesn't fit on the ramp.... why didn't they just say from the start they couldn't do it why waste my time qhen they had my details of my van already I took a day off work for this.... very poor
October 2023 by Sam Michael
The worst service I ever had from this centre I had to take two days off to do a wheel alignment for my car two appointments it is been booked turned down and they tell me sorry we don?t have booking for you showed the message from them they say don?t know what is happening with the system which is not true. I always don?t have trust on these companies but the only thing brought me down is cheaper than the local garages near to me. Last time I?ll book anything with you.
October 2023 by F O
I paid for a full service ahead of my MOT. I was told everything is fine but my car failed anyway on basic issues that should have been checked by the full service. Waste of money and time
September 2023 by Bibi Kurian
The Halfords located in a good place and i found that it is more easier to get an appointment in this place. I have booked an appointment just the previous night and travelled all the way to ruislip. The service was good and they done the checks and advised some fix. But the hardest part is they were not calling after the checks as they promised. I suggest to give the car there but make sure to call them and call again until its ready.
August 2023 by Nicholas Spacey
No complaints really.Will use them again.
August 2023 by Moira Young
Very good place to go. Honest, professional, very helpful and explain everything to you. Good value for money and trustworthy. Would recommend
June 2023 by Stargate Visa
They are good, very good price. I booked for tyre change but I needed urgent so I cancelled it, asked the refund. So easy process and very helpful. Got the refund on time.
June 2023 by Gergely Gyurka
I paid £17.49 for an Air Con Diagnostic because my air con was not working (I assumed it was empty) but because I got it filled last year I thought I might have a leak, so i paid for this service.This service offered a leak test (using nitrogen).This is what i got back from them after inspection:Air con system empty on initial inspection, possible leakThank you for nothing I knew it myself that there is a 50% chance (maybe yes, maybe no) for a possible leak. This would have been the purpose of this whole visit to tell me for a 100% whether its a leak or not. I did not get what i paid for but of course i had to pay in advance.