“I didn't even realise service like this still existed. I phoned early morning with a big problem. Michael (not sure if he is the manager) answered and did his very best to help in a difficult situation where my daughter's friend (who was coming with us on holiday the following day) broke her glasses beyond repair. This branch has a same day service and a wide choice of prices and frame designs thankfully and we managed to get a difficult prescription fulfilled on the same day. They didn't have space for an eye test so we had the eye test elsewhere then the glasses made here... They weren't funny about this and just wanted to reach a good result.
My daughter's friend came away with lovely glasses that didn't cost the earth. Michael did his best to look into what NHS reductions she could make use of which helped tremendously. Would highly recommend.”
“Got my vision checked quickly, had an advisor who patiently discussed my options and helped with chosing frames ( and most importantly helped me overcome shock after discovering that my vision is not as good as it was). Many thanks, Paulina.”
“I needed to get some glasses fixed - a screw & lens had come out and the ladies were really helpful and fixed them for me free of charge! Very pleased with the service and they both very polite and friendly. I had tried 3 different opticians on the high street before trying boots - all of them refused to fix my glasses because I hadn’t bought them from them directly which I think is ridiculous to be honest - so don’t bother with them and come to boots where they will actually help you!”