October 2023 by Piotr Czajka
I recently had the opportunity to visit the Barclays Bank branch in Ruislip, London, and I must express my satisfaction with the level of service I received. The experience was marked by exceptional service that exceeded my expectations.One of the most notable aspects of my visit to this Barclays branch was the quality of service provided by the staff. The efficiency and speed with which they handled my request were truly impressive. Not only did they process my transaction swiftly, but they also took the time to ensure that I had a clear understanding of the process and any related information.Furthermore, the staff members at this branch were exceedingly helpful. They went above and beyond to address my questions and concerns, providing valuable insights and guidance. Their willingness to assist and their commitment to customer satisfaction left a lasting positive impression on me.In addition to the excellent service, the branch itself was well-organized and maintained, creating a professional and welcoming atmosphere for customers. The ease of access and the availability of self-service kiosks added to the overall convenience of the banking experience.As a result of this positive encounter, I have no hesitation in stating that I will return to the Barclays Bank branch in Ruislip, London, in the future if I encounter any issues or require assistance with my account. The exceptional service I received has instilled a sense of confidence and trust in the capabilities of this branch and its staff. It is reassuring to know that such a reliable and customer-focused institution is available to address my banking needs.In conclusion, my recent visit to the Barclays Bank branch in Ruislip was a thoroughly satisfying experience characterized by excellent service, speed, and helpfulness. I am confident that I will turn to this branch whenever I require assistance with my account in the future. Barclays in Ruislip has proven to be a dependable and customer-centric banking institution, and I highly recommend their services to others in need of efficient and effective banking solutions.
October 2023 by Emma R
What?s the point of a branch if they tell you to use video banking! Awful experience, significant improvement required in customer service and understanding of a customers personal space. Will be closing my account as this isn?t the first poor experience I?ve had with Barclays.
October 2023 by Tasneef Ali
Very pleasant branch to visit, thank you Debbie for your help, she was very friendly and professional ?
September 2023 by N B
Terrible customer service. I went in yesterday to put cash into my account. The machine didn?t work so I had to go up to the teller. She looked extremely irritated and was behaving like I was unnecessarily bothering her. She kept grunting and barking. I?m a premier customer so I give this bank a lot of business. This is not the way any customer should be treated.
July 2023 by Krisztian Stefan
Very professional staff.Special thanks to Miss Rasila and Miss Gangi for their support.
April 2023 by Kam Lau
A shadow of its previous self. It's the sad case all around the country. Only two remaining counters, but are hardly ever both staffed/open at any given time - more likely one or none. Almost always a queue for the machines and counters (when actually open).No disrespect to the staff who do their best to work through the grumpy customers!
April 2023 by A
Love it, always helpful and kind
March 2023 by Ali sherifi
Shameful behaviour from the staff at Barclays. Especially the help desk her name was Evtgo she didn?t even had badge to see her name she had blue scarf on her head Acting entitled and with complete disregard for its customers. I attended today When I arrived I was completely ignored and when I asked for her availability she turned her back on my and proceeded to talk to her colleague. Nonetheless all Has Barclays forgot its values or are customers considered as inconvenience during a relaxed day at the desk
January 2023 by Jacek Mogilko
Sorry but this is joke, waiting about 30 minutes to make card paymentCounters are close at 2.00pm ???Barclays - Not thank you
January 2023 by Valentina Ancona
Staff kind and helpful: on a busy Saturday morning and with no appointment they found the time to help me, explaining all the possibilities and suggesting me options which will make me save money in the future. Special mention to Caroline who went the extra mile and beyond.
December 2022 by Cdj009 Champ
One of the worst customer service ever came across,staff is rude and lazy.
July 2022 by 4U Construction Ltd
Sorry but this is joke, waiting about 30 minutes to make card paymentCounters are close at 2.00pm ???Barclays - Not thank you
May 2022 by Jamil Too
Extremely satisfied! Was experiencing some issues on my account, and it was sorted quickly and professionally
April 2022 by Annamaria Saimir
Shameful behaviour from the staff at Barclays. Especially the accounts manager who sits in the office. Acting entitled and with complete disregard for its customers. I attended today as I was looking to open a business account, for which I was required to drop in with my ID. When I arrived I was completely ignored and when I asked the account manager for her availability she turned her back on my and proceeded to talk to her colleague. Nonetheless all cashiers were also closed causing long waiting queues. Has Barclays forgot its values or are customers considered as inconvenience during a relaxed day at the office?
April 2022 by Mohamed Jebari
Huge queue, one person working and 1 machine available.Outcome? Spend 40 min just for a single transaction.
