February 2024 by B G
No wordsDirty placeRude service
February 2024 by Emylli Barbosa
?Shop opens at 9AM? but not really, staff arrived 10 min late
January 2024 by M Brown
Very rude and unprofessional service from SYDNEY. Highly recommend NOT to go. Gathering from the other reviews this shop should be closed DOWN.Do NOT go to this Post Office at Southwark Park Road. Post office clerk by the name of Sydney (at first she refused to give me her name saying ?she doesn?t have one? then her co-worker later told me) is unprofessional and extremely rude. She needs to go back to school/ or her training course to learn basic manners because she has none. Laughing and joking with one of her friends before I was seen to. Rudely asked me to make my QR Code bigger while rolling her eyes calling darling. When I said refer to me appropriately she continued to roll her eyes and laugh. She needs to get the sack. The manager ended up dealing with my package in the end. DO NOT GO.
January 2024 by Caroline Finn
Seems like the older lady who is always rude has trained up another younger colleague who is ridiculously rude as well. I hate that this is my local post office and it?s a battle every time. The presumption you should know all the pricing for parcels and the way they act like they?re on commission to charge you for first class postage is unreal. They are an embarrassment.
January 2024 by Adam Uddin
Poor customer service..OLD HAAG BEHIND COUNTER CAUSES DELAYS AND WASTE TIME OF PEOPLE..other COUNTER staff is a trainee as her college..needs new staff.. avoid at all costs..can make your day miserable by visiting this branch
January 2024 by Krystle Place
I have repeatedly witness one member of staff be very rude to customers with similar ethnic appearance and gender.
January 2024 by Erin English Adams
Honestly hand deliver your post. At least it's less difficult and probably a more pleasant experience
January 2024 by letitia edwards
Arrived at the post office at 17:25 only to be informed by a very curt post office assistant that the post office was.closing at 17:30 and that I should not start to pack things. I informed her that I had a card and some chocolate and was not packing anything.Other people were also in the shop being served and I was the last person to be served.The post office clerk was rude telling me that she will send my parcel in the morning when she has time, then her assistant chimed in saying ?I did tell you we were closing?. When I asked a question about the delivery I was told I?m asking too many questions and wasting their time.All I wanted was my package posting and I was made to feel as if I was a criminal for doing so.Just horrible people offering a a horrible service.Go to Jamaica road the staff are much nicer and go out of their way to assist. I would ordinarily have gone there but parking can be tricky.There needs to be a petition to get rid of the awful staff and bring in decent professional people in to give a better service to the community.Anyway do yourself a favour and stay away from this nasty post office. Merry Christmas!
November 2023 by marieann seeley
As a local I have gone there for over 13 years and never had an issue. Staff seem very friendly and always up for a chat. Queues can sometimes be long, but this is no different to other post offices. Fine and love using them and will continue to.
November 2023 by JohnRockerLdn
The worst PO around, avoid. bunch of robbers, will charge you the most for any service without giving you other options.
October 2023 by Will P
The attitude of the people running this Post Office stinks (!!). The woman was talking to the young girl next to me like a piece of dirt. The man serving me refused to take my letter after I had queued and paid for stamps. He told me I should take it to a post box (!!). Major improvement needed.
October 2023 by youssef rashid
Same comment as the other people. I only been to that post office twice and both times the staff are rude especially an old Indian lady - today for example there was 2 ladies in front of me and both ladies had an issue with the staff. First she did not give receipt to the First Lady and when she asked she was rude and Second Lady had a return envelop but she refused to serve and was rude. Then when it was me. She refused my envelop as it is too much responsibility for her to sentNot sure what evaluation Royal Mail do when they licences those inexperienced peopleNot wonder this country going downhill. 10 years time will turn into Mumbai
October 2023 by Pauline Pauline
One of the staff ladies in this post office is super rude. (If this lady can see the review , i would kindly tell you all the neighbours and the community has already knew you because your working attitude and how you treat the customers.)I ran into the post office at 17:28 because the post office will close at 17:30. One of the female staff was doing nothing but didn?t want to service until 17:29. She said please come tomorrow before 17:20. The system already closed? customer service in this post office is awful!!!!
September 2023 by Ruby Beau
Rude staff, especially the woman behind the counter. Had a parcel delivered to the post office and she had the audacity to tell me that the tracking info/notification provided by the delivery company was lying and that my parcel wasn?t delivered (despite me being provided with a photo of the delivery taking place, with the counter and her clearly visible in the background). When I tried to explain this and show her the photo she was having none of it. After arguing with her that I was pretty sure the photo wasn?t staged and asking her to check again for the 20th time she ?found? the parcel stuffed down the back behind the counter. When I got home and checked the parcel the contents had been damaged. Absolute joke of a post office - would go somewhere else if you can
August 2023 by Chris
I usually need a good hour of so to mentally prepare myself in advance of any required visit to this Post Office. Fulfilling even the smallest of tasks requires Herculean levels of mental stamina. If you manage to get there for a time that they haven?t just decided to shut without warning or explanation, then you should expect a queue of 30 minutes minimum (but I have queued for more like 45 minutes on multiple occasions). If it?s warmer than 20 degrees outside, then it?s an oven inside. Luckily, the time spent in the queue is never dull, as you can guarantee there will be a fight, a preacher shouting about God, or an argument with the staff ongoing at any point in time. There is only ever one staff member serving. On a couple of occasions, I?ve been charged for a different (always inferior) service to the one I requested, and the staff then get defensive and argumentative when queried. Truly a consistently miserable experience, without fail.