October 2023 by LadyLiv
The worst JD?s!!! Every time I go in there you are left waiting for service by staff who look miserable and as if they do not want to be there! It has never been this bad and only go in because it?s the nearest to me but will now be going to Peckham (excellent service) and anywhere else but this one! They either have the last in stock or cannot find the other shoe!Not a good shopping experience.
September 2023 by Rujina2u
Not the best customer service that's why I avoid buying anything from that particular store
August 2023 by Stylus Hothead Music
Good customer services, as well as a lot of nice items to choose from in store.
June 2023 by Joyce A
Thank you. More available stock would be great but no issues, otherwise. Nice staff and atmosphere when I visited the last time. Would come again.
May 2023 by Miles Tigerfox
Like most jd stores there is a good amount of stock. Staff are present and helpful. Just expect to have that second mortgage to hand as the prices are out of this world
May 2023 by MAD_ONE_LTU OMG
Staff is omg looks like someone is forcing them to work there. I wanted to chose trainers for my daughter but i asked fee shoe sizes of a staff they didnt even bither to check reply was we dont have it.
April 2023 by Christopher Fisher
Unhelpful and at times arrogant staff.Tried to contact the store regarding an order that was there for collection and could not get an answer.So i visited the store to collect the items and asked why no one answered the telephone.The reply was"oh that's because our music was probably too loud."Told the store manager that i will contact customer service regarding my experience and all he could say was"ok".Really not a nice shop to visit.
April 2023 by Aghiles Alili
Extremely horrendous experience. Staff so rude and so provocative. I walk in store to simply collect my order while having a cold and fever and obviously sweating due to the extra heat in store. A sales assistant walks past me and makes me a sarcastic comment that I smell very nice when it?s obvious that I smell sweaty in that moment in front of her manager and then goes to her manager (Laura a covering manager from another store) and start whispering and laughing about it. When I reacted to their ridiculous behaviour, they turned it into me being rude to them for raising my voice and refused to let me collect my ordered. I hate shopping in that store, the staff are always rude and unhelpful and they are the reason I prefer to shop online. I guess JD doesn?t care about the behaviour of their staff, judging by most of the comments of other customers. It is definitely a reoccurring horrible act and common practice of their staff. I would not recommend shopping in this store. I wish I could give 0 stars.
April 2023 by Gentleman Gaming
Wish they could do bigger and large size for men's clothing.Not everyone is as skinny as a rake some people are big and tall sized in clothing. And that isn't their fault for not being able to display and sell 3XL clothing I know.Everything I go to take a window shop I am tempted to buy something from here that's clothing, but all I can buy are trainers which are overpriced and so are the clothes.But there you go you get what you paid for.The staff in there have such egos over you, and it feels uncomfortable to go in there, they seem to think it's alright to sell Men's clothing at small sizes and then just laugh about someone asking for 3XL clothing.If there is 3XL sized clothing from whatever brand you can choose from online it should be in store to absolute shambles.Rather shop online with confidence than in store when you know it's going to be such a disappointment.26/3/2023
March 2023 by Lew T
Brought a jacket in the sale from this JD, it was slightly small for me so I returned the next day to swap it for something else..I asked Tanya to use the changing room to make sure it fit correctly this time and was utterly shocked when she asked me to leave my bags behind the counter to use the changing room. If this is store policy I expect signs on the changing rooms explaining this. Tanya explained that her manager ?sometimes? asks her to require customers to leave their bags with staff.. to be honest this seems like they make a personal assumption on you based on how you look and then make a decision if your ?allowed? to take your personal belongings in with you. I?ve never been made to feel like a criminal while I?m clothes shopping before and frankly I?m disgusted.Oh and the jacket I originally bought (Tanya served me) I got home and realised that they hadn?t even taken off the security tag!Very poor from JD and I?m definitely going to find somewhere else to spend my money.
March 2023 by Tech Cash
Asked for sz 10, got an 11 instead. Kind of glad i got the 11s though as they fit a bit untrue to size for a particular pair of shoes. The whole crew was hospital to myself and my peers, even cut some crazy deals off some items. Very friendly staff and there was no rush getting us out the store. Will be back for more for sure
January 2023 by nina andrews
A poorly managed store. One of the girls was overly loud. It's all a bit embarrassing, really. The young man who worked there told her she could be heard from the front of the store. She was very rude and said she didn't care!
December 2022 by Michelle Joss
The manager is a very rude and unhelpful individual couldn't manage at all waited 40mins for a parcel as she was being very awkward
December 2022 by RST
Shop needs a refit and staff need more training. We waited 15 minutes to try a pair of shoes despite it not being busy. Staff show little care.
December 2022 by Ed Jordan
I went here to buy a new pair of trainers and got a little bit confused as I normally hate shoe shopping so hadn't done it in years - I didn't catch his name but the guy who served me was really patient, helpful and friendly and I was able to find some trainers that fitted what I was looking for for a good price. My experience today improved my opinion of JD Sports and I'll definitely come back next time I need something sport related!
