April 2024 by Debbie Fajoye
Very friendly and professional customer service. Immaculate and clean spa. I've done microneedling and herbal peel treatment at this clinic, and I was very happy with my results. Highly recommend this spa.
March 2024 by Jbz The Lad
I?ve been going to beauty hideout for 4 years now chan always gives a great service and has improved my skin massively !
March 2024 by Mary-Ann
Firstly I must say that the esthetician that did my facial has good communication skills I liked that she checked in on me often post treatment. Unfortunately for me the glass treatment was not a great experience. It was very painful, but I was thankful that the facial bed was nice and warm. I was left with burn marks and scrape marks on my face resulting in severe hyperpigmentation. My skin texture on my forehead has also become rough (I now wear concealer daily which was something I never did before). I?ve had facials in the past and have never had such side effects. My overall skin tone has darkened and I?ve been left with patches all over my face, and have been referred to the dermatologist via my GP. My suggestion would be for customers to do a patch test prior to having an invasive procedure done. I also believe continuous professional development is something needed for all professionals to keep up with to mitigate such mishaps from taking place.
March 2024 by Paula Lafayette
I had a wonderful treatment from a trainee who was friendly, knowledgeable and made me feel welcome. I have used this establishment before and would recommend as first class treatment from Chan, staff and trainees every time?
February 2024 by Aisha Adamu
first ever facial and it did not disappoint! Cannot complain about the service provide and the time Chan took to complete my hydrafacial. Highly recommend to anyone who fancies a relaxing start to their morning or to get it done just because! xoxox
February 2024 by Hafiza Ali
Very disappointing and unprofessional, they kept cancelling appointments. Didn?t get a full refund had to go through second party. Very unhappy with the service as they also cancelled last minute.
February 2024 by Zabrina Barclay
Absolutely loved it, made to feel very comfortable, nice clean space, lovely lady and very knowledgeable. Recommended 5*
October 2023 by Yasmin k
Had a great experience of a facial.was so relaxing.thank you chan..?
September 2023 by Rum K
I?ve had a couple of hydra facials before in different salons but this was by far the best one. My skin was absolutely glowing after and it lasted a full hour and 10 mins- a proper pamper session. Would highly recommend Chan!
September 2023 by Ila Bell
Bought a wowcher deal. Wasn't sure what it would be like, but it was amazing. Had a really good facial & an awesome massage. Definitely worth a visit.
August 2023 by Georga Burnett
Got my facial done by Sarah who was lovely and polite so no complaints regarding customer service however I must say the products that were used were low cost/cheap i.e. Simple brand face wash and the Superdrug Vitamin E spray if I knew these were being used I wouldn?t have bothered as this could have been used at home myself. I bought this through Wowcher for £29 (Hydrafacial) and wasn?t sure what to expect however I wouldn?t go back until an upgrade or perhaps using medical grade skin care this is nice for someone who just wants to treat themselves? Technique could have been a bit better too as vacuum suction sometimes squirted water all over my face down into my neck. If you are looking for something different/relaxing, but to treat real skin concerns I would suggest to spend a bit more money and go else where.
March 2023 by Kemi Fajoye
I cannot praise or recommend Chan and her team enough. My skin has never looked so good since I started my treatments. Chan is always friendly and patient, she explains everything she is doing so I always know the process step-by-step. I'll definitely recommend her to anyone.
March 2023 by Jessica Say
Amazing experience and definitely felt very welcomed by the estechian when I came in to the salon, I also felt like my skin was being very looked after and felt really good through and after I had the facial! 100% recommend it!
March 2023 by Sarah Coates
Amazing professional service, my skin looks amazing thanks to you. See you next month xxx
March 2023 by Cindy Fredrique
Lovely staff and great service, would definitely recommend to my friends. Such a relaxing treatment and great vibe
