March 2024 by Simran Chib
I had really great experience...the staff nd drink both were satisfying ?
February 2024 by Barry Skinner
Worse place to
January 2024 by Sam Walker
Fantastic ?
December 2023 by Patricia Coyle
Quick coffee after 10-pin bowling !
November 2023 by Sandra Wiktoria
If I could give it 0 stars I would, I went and ordered a caramel frappuccino with oatmilk as I cannot drink regular milk. When the 3 workers gave me the caramel frappuccino they were giggling whiles handing it to me and I did not know why untill I started drinking it and I started getting an alergic reaction. By the time I came back to complain they were closed. I do not know why they would find it funny to give someone an alergic reaction (I am not that alergic to milk however if it was someone else they could've sent them to hospital) I really hope that if anyone who reads this has any allergies to not trust that branch and go to the one next to romford brewery as they find poisoning people as a joke. That starbucks is emplying children rather than adults and I will never be back and I hope no one will ever buy from them again!!
October 2023 by matthew oliver
Very disappointed with the customer service I received today. Came in to the store today to buy the new limited edition cat cup and the short blonde girl snatched it from me and said it was hers. As a customer I would assume that I would have the right to purchase it. The worst part was she took it off the side as I was reaching for it and stuck it behind the tills, if you wanted one you should not wait until there is one left just to take it in front of a customer. No support from other members of staff.
September 2023 by Steven Booker
This store is awful. The manager or assistant called Alicia is not cut out for the job. I have never seen someone treat their staff as awfully as her. Disgusting! I need to find out how to report her to the Starbucks company customer service because her behaviour is just not okay. I have a daughter around the age of the girl she was talking down to. I?ve also seen her and another girl who works there behave inappropriately whilst customer have been around. Is this Starbucks or a sex shop? I don?t come to this branch anymore, please go else where if you want a good experience!
August 2023 by Debbie Mosby
Got forgotten about, loads of people come after me and got served first had to ask again for my drink, not good service
July 2023 by John Deeks
Excellent selection of coffees available with the option of oat milk.
June 2023 by Mariola Bandura
Stopped yesterday for a coffee, ordered regular white mocha, guy that served me didn't like gor a start that I was talking on the phone while ordering , made me repeat myself 3 times . Then he said £5 . Coffe was £4,85 I asked him why is it £5 it says on the menu £4,85 and than his colleague jumped in (Jung blond girl ) and said ohh well if you don't like it Madame I will give you refund and you don't have to have coffe here . We charge 5 pence per cup started pointing at small print on different menu. She was jumping up and down , that's not the point for me , fine charge me 5 pence, but it still makes £4,90 not £5 .Jungle people working there that day Rude , shoud have proper training how to talk to people. Coffe that I receive was way to sweet , must of had extra shots of syrop, which made it not enjoyable, Shame . Girl handling me a coffee said enjoy with big grin on her face . Shame really as it ruined my peaceful day out .
June 2023 by Emilie
There is an outdoor seating area and indoor seating available. However, the outdoor is very limited. The coffee is always good, and the wait time is always short. The service is good. The only downside is that this is the only Starbucks in the area, and you have to go into town to get to it.
May 2023 by David Porter
It's my regular coffee shop in Romford, a good mix of staff who are friendly. I like to try both hot and cold varieties of coffee ? weather dependent of course.great place to relax and watch the world go by while enjoying a coffee and a snack....
April 2023 by elena Martea
Never come back!! staff don?t know how to make flat white it?s taste like just you drink milk
April 2023 by Daley Pelis
V nice place i love here black coffee?
April 2023 by 804rn
Went there just before 16:00 today and the seating area was closed, even though they close at 17:00 For some reason they do that all the time, they close seating more than one hour before they close. It happens to the one in Hornchurch as well, so it might be the same franchise holder. So in turn I go to Costa which have longer openings hours and don't close before the time.