September 2025 by Charlotte Petrie
Very happy with the service and staff was very helpful
September 2025 by Michelle Moore
Great experience from start to end. Kind, knowledgeable, professional and respectful staff from the moment you walk in. It was quite busy and they were slightly behind, however I did go in Saturday morning around 10am. So avoid that time and day if possible. Otherwise, great experience and I would absolutely recommend going here for your eye care needs.
August 2025 by M Plantagenet
Great service, they found nice glasses for me
August 2025 by aksa raza
Anca gave me excellent customer service, very friendly and super helpful
August 2025 by Steven Emmerson
All the staff here and extremely helpful and knowledgeable. Would highly recomend.
August 2025 by Mazhar Chaudhary
Although I went there first time and I?m not familiar with the Romford Market so I googled the SPECSAVOR store. Google guided me to the backside of the store where there was obviously nothing,but it was still not bad as I have to walk extra two minutes. I needed to fix the lens of my glasses which was done in less than 5 minutes.
Amazing staff.
August 2025 by Larissa E
I have been with Specsavers for many years, and recently visited the Romford branch to have my glasses fixed as a screw on the frame had become loose. I was assisted by Anca Andreica, and I just want to say a big thank you for the way she helped me. Her approach was spot-on, and she was so professional, friendly, and polite. She also spoke with such a gentle, soft voice that made the whole visit feel comfortable. Wonderful customer service.
August 2025 by Gabriela Alexandroae
Anca A. ?? She behaved exceptionally! She explained and provided all the necessary information, calmly and professionally! Thank you!
August 2025 by Jackie Clark
Excellent
August 2025 by Jo W
Never got seen on time.glasses were way to strong so unusable. Had to return. Super busy and hot.waited over 45 minutes past my appointment time for a retest ,this seems the norm and had to cancel in the end as had other things to do. Got a refund. Staff wandering about are helpful if you are buying. Shame they can't do eye tests.
August 2025 by Chris Menezes
I visited the Romford store for a full eye test. They were very friendly and I will definitely be returning.
August 2025 by Robert Mann
I Recommend them to everyone very helpful Excellent service Reasonable price?s
July 2025 by Elisa Matos
Great staff and service at this store. Thank you
July 2025 by Judy Dowie
Prompt efficient service throughout. Help and advice to choose frames
July 2025 by John Jairo
Very good service I highly recommend.