November 2023 by Syeda Ara
Bed customer service, I ordered my prescription waiting half an hour for medicine. Later they said , at moment they don?t have those medicines.
February 2023 by Tracy Hill
The pharmacist is the best more like a doctor than some of the doctors. Nish you are the best !
January 2023 by Katarzyna Kulczyk
Is is my local pharmacy. Staff is polite and professional.
November 2022 by Steven Morahan
Friendly staff and have helped me out with emergency medication when I forgot to order a repeat prescription.
October 2022 by Saba Saiyed
Been trying to call the pharmacy since 6:10 they close at 7 but they seems too busy to answer one phone call.
August 2022 by Honest Review
Rude staff, counter colleagues. Won?t return even though It?s close
August 2022 by summer blossom
They could improve there service
July 2022 by Sandra
I've been using this chemist for nearly 22yrs and although I don't live near it anymore I was making the effort to drive over for my prescriptions. This chemist is open from 9am and is open until late week days 7pm, another reason I like this chemist. There has been a change of staff at this chemist over the last few months and not for the better. I popped into this chemist on Monday this week only to hear the on duty pharmacist talking about a customer which happened to be me to another colleague. I will not be going back to this chemist, very sad informed my GP to send my prescriptions to a different pharmacy today.
February 2022 by Maggie Berry
197 Dagenham Rd., Great service. Very helpful with advice. The pharmacistwill go that extra mile to help. As a customer for over 20years, I am so grateful to have such a trustworthy service. The pharmacist will always take the time to help.
February 2022 by Mandie Butler
Jess and the whole team are fantastic. Very organised, well stocked pharmacy offering a friendly and efficient service. Thanks for all that you do for my family, it really is appreciated.
September 2021 by Liam Cashman
Really decent pharmacy , keep up the good work team !!!Vanu sounds like a handful to be fair ( you can tell from the lengthy entitled review) although i do agree about phone answering or lack of, but im sure they are very busy as they cover a lot of area compared to others .
September 2021 by Dean Scott
Not sure where all the negative reviews are from, I've been using this pharmacy for the last 20 odd years, always had great service. Mr Patel is one of the nicest people I've ever met and has always provided top quality service for me and my family. Would recommend.
September 2021 by Vanu Vel
I just a had a look at the reviews and I can only agree with the negative reviews here.Not surprised about the reviews here.Rude staff.Standing around chatting rather picking up calls.And worst is, I wanted to speak to the manager and was passed to another Collagues instead.The first colleague said They prescription is rejected.Now they saying they haven?t said it.The prescription has been pending for more than 2 weeks and they giving false information and don?t advise correctly in time like contact your GP. Rather 2 and half weeks later they saying now contact your GP.While Ofcourse I?m frustrated about it pending that long, popping into the pharmacy twice during covid 19 (as no one picks up the phone - 12 Attempt calls) and being pregnant need to ensure I have inhalers when I go I to labour.Finally I was passed on to the manager put me on hold 2 mins and said I spoke to girls and they said they didn?t say rejected and arguing with me rather being apologetic and trying to get to the bottom of it.Then I cut the phone saying I will make complaint about the customer service here because that?s unbelievable.They called me twice Back, I said I would like not to speak to you right now. But no the manager did not respect that wish and started arguing and talking rudely ignoring my wish... wow! And said just so now we can out a complaint about a patient too. Rather helping someone during these difficult times they rather argue and be rude!Disappointed.Thank god other pharmacies are out there. I would not recommend. absolutely shocked about the rude service here! If a patient says they don?t want to speak now and can?t, you would surely respect that and call back when convenient but instead they call you twice in row and argue!!!!!!!!!!!! Not even the basic customer service skills here!
September 2021 by Denise Riga
I like it there, is connected with my GP, they can give advice if needed, had flujab as well and is not only pharmacy, but has lots of other useful bits (including post office) that in an area not much served with shops is quite useful.
September 2021 by lee otto
They was the worst pharmacy in the world but now they have sorted themselves out and things are going great . I will now blame the doctor?s surgery over the road for anything that goes wrong
