March 2025 by Cyril Shyntum
I had an absolutely wonderful time. I came with 2 friends of mine and our server, Joshua, helped us understand the deal and reward system on the app. The food, service and atmosphere couldn't have been better.
March 2025 by Good Guy
Great experience, Joshua was our server, he was patient and helpful. Would recommend!
March 2025 by Victoria Hatton
Lovely food and service from Ines!
March 2025 by Aleja Isip
Absolutely rude staff which made the already slow service even more shambolic.
- Waited a few minutes just to be acknowledged
- Male staff finally came and just pointed at the table where we should be seated, didn't even take us there
- We were not provided with menu, and waited a 5 minutes to see if anyone would bring a menu. Nobody did.
- Asked a female staff for a menu, was told two seconds and did not return
- Had to ask the manager for a menu who gave me attitude for bothering her.
- When the female staff came to take our order straight away she said, "if you're using kids eat free you can't use any other discounts" rudely - we've not even said a word yet. IF YOU DON'T LIKE PEOPLE USING YOUR OFFERS DO NOT MAKE THEM AVAILABLE
- Food took ages to arrive. Around 20+ mins for starters and even longer for the mains!
- When asked for cheese and chilli oil male staff just walked off without acknowledging the request and dumped the items requested on table after.
- I then flagged he forgot the pizza cutter, he walked away again without mumbling a single word again and threw the pizza cutter on the table instead of passing onto me.
- When asking for the dessert and pizza box, female staff said she would return and again did not return.
- Had to go up to the manager and asked again, to have this sorted.
No apologies provided at all times. I am a frequent pizza express customer and this was shambolic and very insulting service. What a mess this restaurant is!!! I DO NOT RECOMMEND THIS RESTAURANT AND I WILL NOT BE COMING BACK!!!
February 2025 by Davina sohal
Thanks so much for the lovely service! The food was amazing! Thanks for being so welcoming and helping us throughout us dining at pizza express. It?s our go to pizza place because it?s the original Italian and that?s what we love, A big shoutout to WIN for being amazing always smiling and giving us great customer service!
February 2025 by Joanne Mercer
Romford Brewery.
Needed to be quick as going to see a film.
Debra was polite, helpful & gave speedy service.
My fioretina pizza was perfect.
February 2025 by Natalia Strimbopol
I visited the restaurant with my friends. Not only was the food delicious, but the staff were very friendly and the service was good. I had a wonderful afternoon and everything here was perfect.
February 2025 by Beri Shyntum
Amazing Service from Josh and Dev it was my first time coming and they were extremely patient and considerate will be coming back!
February 2025 by Jacqueline Wallcraft
Visited The Brewery with work colleagues. Jasmine our waitress was attentive, helpful & polite. We had a mixture of starters, mains & desserts which were brought nicely presented & flavoursome. Would recommend
February 2025 by Karlene Thomas
Nice meal out, kid friendly.
Ordered a calzone with salad, could have more than rocket and spinach.
Jasmine was a lovely attentive waitress
Kid-friendliness: Kid friendly, waitress engaged with kids.
February 2025 by Camille Goodall
Lovely service by Jasmine. Food was nice.
February 2025 by Darron Judd
Cracking service from Debra today, friendly, helpful and polite. Grateful meal.
February 2025 by Eloise John-Baptiste
We were served by a younger girl Yasmine, who was lovely, very smiley and keen to help which we appreciated a lot. The manager (didn?t catch a name) was also lovely and even though it was busy due to it being valentines she took the time to ask us about our evening and the film we were planning on watching. Food was also great and overall my partner and I have a very good experience! Thanks ?
February 2025 by Sarah Sathish
Dev was very nice, he served us quickly and we really love his service. Will definitely come back again ??
February 2025 by Calum Battaglia
Food was lovely as always, wasn?t waiting long for food! Dev was our server. Great customer service, very attentive and friendly. Thanks Dev.
