December 2023 by Shorayn Fisher
Went in today for afternoon tea, hazzard tape all over the floor. Which is a bit off putting. Table was dirty, plates arrived dirty so sent them back only for dirty ones to arrive again, l actually picked something off the plate so didn't bother asking again for clean ones as l don't think it would of happened. Sandwiches were OK scones were flat and heavy. Cakes were OK. Dont think l will be going back there anytime soon.
October 2023 by Aanam Asim
Got this for that price. After noon tea for 2.Hot drinks were unlimited but weren't hot. Not even warm. Coffe was average. I had better.Hot chocolate was bitter was feeling sick the whole day after it
October 2023 by Narcis Herman
Do not order from them ! I ordered a birthday cake tuesday for saturday , and they said will arrive at 17 , the cake arrived at 19:30 and looks like a block of ice from Antarctica! Do not buy from them !!!
October 2023 by B s
Nice Atmosphere and friendly staff. Food is good, decent selection of sandwiches, but some of their cakes are cheaper in Sainsbury?s - yes they sell them in Sainsbury?s at bakery selection. I don?t like their coffee.
October 2023 by Jennifer - Zeynab Hossain
Nice Atmosphere and friendly staff. Food is good, decent selection of sandwiches, but some of their cakes are cheaper in Sainsbury?s - yes they sell them in Sainsbury?s at bakery selection. I don?t like their coffee.
October 2023 by Nouman Abbasi
1 From the moment you step in ashi's welcoming smile makes you feel like an old friend. The patisserie is lucky to have her.
September 2023 by Elly Pharoah
Went for afternoon tea here today, all the staff were amazing, really attentive and nothing was too much for them, adapted sandwiches really well to suit dietary restrictions, really friendly, food and coffee fantastic, great value and all round fabulous experience, highly recommend!
August 2023 by Megan Copsey
My mum and myself came here for a cream tea with a voucher we had. The lady who served us (Pritti) was so helpful when my voucher wasn?t working, and helped us to sort it out. Great customer service, we had a lovely time ?
August 2023 by Diego Usai
I used to be a regular at Pat Val Romford and would pop in on my way to work a couple of times a week.However, I've noticed that standards have been slipped in the last year or two, confirmed by my visit yesterday morning.I ordered a cappuccino and a pain of raisin to go but got a watered down beverage that barely tasted of coffee and a stale, inedible piece of pastry, which the waitress tried to warm up in the microwave before serving.To top it all off, the person beyond the counter acted as if she was doing me a favour for offering a below standard service.It's unlikely I'll return any time soon!MY ADVICE: leftover pastry from a day or 2 before should really be thrown in the bin, not warmed up in the microwave and served as fresh! Yack!With a Pret a Manger opening soon in the Liberty, you should really up your game if you don't want to lose even more customers.
August 2023 by Serena P
Lovely and welcoming staff as soon as we entered- we went in for afternoon tea and were pleasantly surprised with the quantity and quality of the food, everything was delicious.Especially outstanding service from Miranda who explained the experience and food choices very well with a smile on her face.We left very happy!
August 2023 by dawn clarke
I took my mum for afternoon tea today. The staff and food were excellent. The food was beautiful. Ilena was so helpful , she went out of her way to help us. Thank You
August 2023 by Ahmed H
What an amazing experience! The food was delicious and the service was incredible! Miranda was just incredibly hospitable and made this experience perfect - highly recommend and I cannot wait to come again!
August 2023 by Lily Gray
ABSOLUTELY DISGUSTING. coffee tasted like washing up liquid, way too bitter. The only good things that was nice is the eclairs but way too pricey. I do NOT recommend.
August 2023 by Amie Ferdinand
We came in and had two afternoon teas, the cakes were delicious the scones fresh and warm and the staff all friendly and attentive! Would definitely recommend going to this branch the team are amazing was a lovely experience! Thank you Romford team ?
August 2023 by Fatima Mani
I visited the Patisserie Valerie in Romford today with a family of 12. Service and food was impeccable. Miranda was extremely hospitable and attended to our every need with such kindness! She was really amazing and the reason why I will come again and again! Highly recommend!
