March 2024 by Pietro Johnson
An al round great
March 2024 by tony marley
Lovely clean room and spacious nice friendly staff good location ample parking nice shower close to
March 2024 by Pat Gillanders
The staff were really helpful and went the extra mile.
February 2024 by Srikaanth soler
The receptionist during morning shift till evening was very rude with us.Out of no reason charged extra 10 pounds for bringing in guest. Instead of explaining how things works, she was commanding to tourists.And the day of checkout Me and my friend was waiting from 8:45 in the lobby for breakfast and she comes casually by 9:00am and says its 9am.We come to a Hotel to stay peaceful.But This is the first time where I felt breakfast was denied wantedly by the receptionist lady and earlier night also charged extra pounds.Anything we should explain and treat the guests right.We are tourists and myself a Doctor from India. Will i send my patient back home without treatment?So worst experience only from the lady receptionist.Other receptionist guy was so helpful and friendly.If you want i can attach the video of me being there for breakfast by 8:45am.Food denial is one of the deadly sin.And im sorry to say your one of the receptionist is not at all guest friendly rather rude and completely unhelpfulSafety: All was okBut lady receptionist was unhelpful and rude
February 2024 by John Harding
Clean neat modern rooms. Helpful front desk
January 2024 by Bruce STUART
Staff where great, polite and friendly but the 'Superior' room was appalling, plumbing, bad, room scruffy and tiny as was shower room & toilet, no sensible cupboards or drawers for cloths at all, stayed for 3 nights, no hot water at all 2nd night or heating (-2°C) outside, room was very cold, complained to night porter who offered an electric heater as he could not turn heating on until 05.00 at the owner was making cut backs because of the rise in cost of electricity!!!! 3rd night no hot water, no shower, complained again, manager offered change of room from room 18 to room 11, room 11 was a vaste improvement and, as we were told, we could have been given that room in the first place when we originally booked. Very disappointed. Would we use this hotel again, we wait and see, as things stand today, no. OK for workmen to stay at but for professional or, if like us travelling from France to attend a funeral in Romford, then you may want to think twice. Thank you staff for your friendliness.
December 2023 by Joe Hubbert
Stayed here a few times over the years when visiting family locally. It's been renovated since we last stayed to a high standard. The staff were very friendly. Would strongly
December 2023 by Lizzie Ponsford
This hotel is within walking distance to Romford Town centre, its opposite a "Micro pub"", A Harvester, an Indian restaurant, and a few other pubs, "The Archers, and The Ship".One of the rooms was rather small and compact....but if you're only staying gor a few days,it does nicely.....although I think £10 for a breakfast ontopof the room price is a bit much,plus the breakfast wasn't all that...
December 2023 by Steve Burr
Good economic hotel, clean and bright, staff very helpful ?
October 2023 by Neil Smith
Stayed here recently whilst visiting family nearby. The rooms were lovely, clean & comfortable and the breakfast was really lovely. Happy to revisit & to recommend.
October 2023 by Gearóid O'maoltuille
Very clean, good breakfast, staff were excellent especially Betty who was extremely helpful.Rooms: Very clean basic standard of room.
October 2023 by Isimeme Odewade
Fantastic facilities, friendly staff and clean & serene environment.
September 2023 by Aidan Rawson
Mould in the toilet/shower area. Some ignorant staff. Other staff were
August 2023 by THASNIMOL SHAJI
Bad experience with the manager. As my personal experience no one go with them. Its really waste.Rooms: Really bad
August 2023 by Andrei Vilceanu
A lot of things have changed since I've been here last time. Very pleased with the cleanliness of the roomsRooms: Very nice and clean roomsNearby activities: Harvester and 2 pubs just a few steps away plus lots of take away restaurants
