March 2024 by James Brady
The food was as expected and desired.
February 2024 by Asraful Haque
Good addition the
February 2024 by Den MANTSE
Subject: Extremely Displeased with Service at King Burger in Romford (Order Time: 21/02/24, 1:14 PM)Dear King Burger Management,I hope this email finds you well, although I cannot say the same for my recent visit to your Romford branch on February 21, 2024, at 1:14 pm. I am writing to express my extreme frustration and disappointment with the service I encountered.Upon placing my food order and eagerly anticipating my meal, I decided to order a coffee. However, my experience with the blond lady, approximately 170cm tall and seemingly in her 40s, was nothing short of infuriating. Instead of a simple and courteous service, her sarcastic response insisting that I use the busy screen to order my coffee was both unhelpful and uncalled for.Given the crowded situation at the screen, I kindly asked if I could order my coffee at the counter. To my disbelief, she outright refused my request. This level of inflexibility and lack of basic customer service left me bewildered. When I voiced my frustration and mentioned leaving a review, she failed to guide me to the feedback area, displaying a remarkable lack of professionalism.I find such behavior completely unacceptable, and it has regrettably led me to reconsider visiting your establishment in the future. I believe it is crucial for you to be aware of these incidents and take immediate action to rectify the situation. Customer service is paramount, and experiences like mine tarnish the reputation of your brand.I trust that you will address this matter promptly and work towards ensuring a more positive experience for your patrons.
February 2024 by Nik P
I came in on my crutches for some lunch, I was having trouble using their kiosk so I approached the tills. Two ladies chatting in their language, one called Inesa was staring directly at me with a look of disgust. I asked for help when the other pointed at the kiosk and said use it. I tried to tell her the problems applying my promo which she ignored and continued talking to her friend. I ended up leaving without ordering
December 2023 by Liyana Manzoor
Lovely staff . Quick
December 2023 by Shannon Albon
Lovely happy staff , nice
December 2023 by roshnishaji roshni
Nice ambient restaurant,Delicious burgers.
December 2023 by Sarah Carr
Honestly cannot believe how much burger king has gone downhill, wallpaper coming away from the walls, burger was dry and dull, drinks machine was not working, staff just didn't seem to care about anything tbh. Got the feeling that there was just no fight in the company to compete with other food chains
December 2023 by Muhammed Ashik T.K
Clean and neat restaurant. Friendly Staff. fresh and hot food.Dorito fries are my favourite ??
December 2023 by Fathima Sameer
Very friendly staff and hot and fresh food. Whoppers and chicken royals are amazing.
December 2023 by Peter Waine
Usual BK, personally I prefer their burgers to the likes of Wendys.
December 2023 by Adebesin Ayomide
Food was fresh and yummy ??
December 2023 by Fahad Muhammed
Nice service. Friendly staffs.Whoppers are amazing.
December 2023 by hayley worth
Lovely staff and good tasting fresh
December 2023 by sandra Nana Ekua Owusu
Had a nice time,eating there was like me comfortable in my home,customer service was on point ,I will always have launch derVegetarian options: IRS selection is goodKid-friendliness: Kid friendly