January 2024 by steven walters
On arrival we were greeted with we haven't got this and we haven't got that! As I had booked online, it would have been easy to contact us and explain food shortage. Service was OK. Food was average. It is probably one of the poorer Beefeater I have eaten in.
December 2023 by Louise Broad
If I can give it negative stars I would CHRISTMAS ruined thanks to the customer service from this one boy and the other waiters. WAITED 35 MINUTES for drinks then food as well took longer than ever got there at 12:07 got told to wait even more to be seated. 12:15-2:45 was our time slot and was still waiting for meals at 2:35. Then a young individual shouted and swore at us. Who does he think he is? I mean I understand it?s stressful as it is Christmas but being professional would?ve been nice and THEN getting in our facing looking like they wanted a fight.On the other hand the food mostly frozen, nothing was cooked properly and tasted disgusting and veg was hard and not all there very disappointing, and was given to another table to start with and with missing items. NEVER GOING THERE AGAIN.At the end of the day if you can?t do it properly and professionally just close for that day and give everyone their refunds even the manger was shocked about their employee smashing items in the kitchen and their attitude towards customers.
December 2023 by Cheryl Brown
Have been coming here for years to meet with friends at Christmas and this was the worse meal. Food was lukewarm, bland and presented poorly.Waiting staff was friendly but clearly very busy.Toilets had flooded and it was obvious no one checks them regularly.Floor was dirty and it just appeared really run down. Unfortunately we won't be returning again.
December 2023 by Jon ellisdon
Went during the week. Staff were nice, food was decent. Good place to swing by if youre out and about and fancy a bite to eat.
December 2023 by Roy Carter
Lovely staff for breakfast and evening meals, steaks could be a bit thicker to keep them juicy, very busy but was accommodating, will definitely be back when we return to do another London sightseeing
December 2023 by Philip marshall
We?re in Romford and thought we?d eat in the Beefeater. We got there a bit early so waited for 15mins for it to open. The doors were opened but there was no welcome or acknowledgement. We eventually got to talk the the girl on the desk and explained that we had not booked but she just dismissed us and said it was booking only and as good as told us to go ( which is what we did) - very unprofessional and unfriendly - I understand if that?s your policy to only allow in people who have booked in advance but it would have been nicer if she had apologised or shown a bit of concern or even check to see if there was an unbooked table available for 2 but no - just dismissed us. Needless to say we won?t be back.
December 2023 by Adrian Stevenson
It filled a hole . Had a starter of garlic bread, then had a chicken festive burger. The cranberry bbq sauce wasnt very nice. Didnt fancy dessert after that . With 2 pints come to about £30 odd . It will do til breakfast.
December 2023 by Glenna Medhurst
Friendly helpful staff, well laid out floor plan, lovely food, good choices, good prices. Good atmosphere, and cleanParking: Put number in iPad at reception.Wheelchair accessibility: Ramp to door.
December 2023 by Sharon Webb
Waiter was friendly,polite and got all the order right.The food was nice and hot didn't have to wait very long. We had 3 starters all the same chicken wings with diffrent dips ,Four of us two had ribs & chicken with fat chips.One had steak cooked as he wanted it, 1 had mixed grill skinny chips. All cooked nicely.We had cocktails which was delicious highly recommend. Beer then another cocktail..Not to many people in there....But some of the toilets not working and the one i used looked like it could re vamped and cleaned up.
December 2023 by Victoria Hadley
We were a party of 12 and it was a busy lunchtime service but the waitress looked after us really well. Food was served piping hot and all meals were delicious. Parking is free for up to 3 hours which is perfect for a lunch.
December 2023 by Gill Buttwell
The whole experience was awful. Service was incredibly slow, our arrival drinks order took at least 30 minutes to be taken and was wrong when it finally arrived. Tables that came in after us had their food orders taken and delivered before us. When our food order was finally taken, we were told it hadn?t reached the kitchen and had to be taken again! Our starters were fine but the mains were pretty hit and miss. I sent mine back twice because it was cold.
December 2023 by Dawn Gibson
Stuck paper on door. Fully booked. Guy behind bar keep saying yeah yeah. Unprofessional spe8to customer. We asked if it's fully booked. Yeah yeah yeah. Not yes madam, I'm am so sorry. It's been popular and I am afraid it's full up. Here a 20% off drinks or next time you visit bk. I do apologise.Tables were empty and we could have eaten before they were used. Duh. We popped in for quick Sunday roast. Chilly in there. And l the pubs were too. We were wearing coats. Ended up with no Sunday roast dinner. All pubs in Romford was too cold to sit in there. Stay at home in future
November 2023 by Christine Sugg
First time eating there. Went with friends. Nice atmosphere, clean and comfortable. Service very good. We all had steak and was cooked to perfection. Would recommend.Parking: Parking was free up to 3 hours when eating in restaurant. Give your registration number at the bar. Simple.
November 2023 by Steve Seaman
A typical Beefeater, you get a very passable meal in pleasant surroundings at a more than reasonable price. The menu is varied with a fair choice of starters, mains and desserts to choose from. We all had the Calamari as a starter with Gammon Steaks and Praw Skewers as mains, all were good. The service was both friendly and efficient. The only real ale on tap ( but oddly not in the menu) was a very acceptable Doom Bar, but they did have additional bottled beers and the usual suspects on tap in the bar.There is plenty of parking and good disabled access.
November 2023 by Christine Thomas
Staff very friendly, food was great was busy but nothing was too much trouble .Definitely going
