March 2024 by Chui Chan
Karen was very friendly, professional and efficient with my transaction.
March 2024 by Egidijus Vincel
Richmond branch staff is the best. Every time I exchange my holiday cash here I get excellent and cheerful service!
March 2024 by Adetokunbo Adesanya
Great place, great rates.
March 2024 by Elena Pilnikova
Have been using this exchange shop for many years for different trips and currencies.Always fantastic service, great, knowledgeable and friendly staff. Especially Karen.
March 2024 by Genia Oleynykova
Pleasant service. Thank you
March 2024 by Kaede Hoshino
Great money exchange. I didn't have the bill I wanted (a $100 bill), but they recommended the pre-order system, and I was able to exchange it with the bill I wanted the next day! Thank you for your kind response!
March 2024 by Manu Chapman
Karen was very helpful, lots of good advice for travelling and currency required
November 2023 by Laurence Dinh
I dunno how many times they have the system down and the staff is rude to deal with client when they have any issue .
October 2023 by Simon Thomas
Used this exchange shop several times. Always very friendly, especially Karen who recognises me when I go in. Always good service and decent exchange rates. What's not to like !
October 2023 by John Walsh
Use the Richmond store quite a lot,every time I travel to Europe I buy my Euro's (money) from them & the service & rates are absolutely excellent - I buy online from their website & they are always the best in London - I highly recommend you use them in the future!!!
October 2023 by Pat Simms'cato
Went into your store today . Was informed by staff member . Not even a hello won?t keep you a min . Just carried on with what she was doing . I was the only person in store .
October 2023 by Mandy Jenkins
Fuming. Asked a member of staff at the Richmond shop for advice. US Dollars or Jamaican Dollars. He said Jamaican Dollars. Liar. I was ripped off. The Jamaican Dollars are not worth anything here in Jamaica. Dreadful advice
October 2023 by Asem Sed
Bad place!, wasted my time by not telling me beforehand that I need to provide forms to exchange GBP to USD!, I booked three days in advance!
August 2023 by Guangda Yang
Karen has been extremely helpful and kind! Saquib is so smily too! It?s a fantastic experience, thank you!
June 2023 by Tupeka Sacdeva
Always the best rates here. A special thank you to Karen for her wonderful customer service
