March 2024 by Ed Sam
Rude, unhelpful and tired staff. The Evri ?service? they provide is bad. They don?t have packages to return stuff. Even though the app says ?you do not need packaging?. Bravo. Keep it up
February 2024 by Christina von Cramm
This shop is an absolutely foul experience now, only go if you absolutely have to. Not the staff, lay out
January 2024 by Helen McDonald
Very good ?
December 2023 by Mehedi Hasan
Euros!!!!
November 2023 by Kevin Sherman
Do not come here to buy anything more than a bag's worth of groceries. They closed down all the non-self-service tills except for the one employee at the customer service desk, and the self service tills are very much not meant for anything more than a meal deal. The layout of the new self service machines is also nonsense, making the one poor guy managing the self service have to double as traffic warden. Staff is doing as well as they can dealing with management's brain-dead decisions, but this is very much not a pleasant place to shop at. Go to Whole Foods or Waitrose down the street instead, or the big Sainsbury's in Sheen.
November 2023 by S.-T. 7
HOSTILE UNFRIENDLY STORE:You get horribly stared at minute you enter this store by security and staff no smiles or greeting judging your appearance and ethnicity then they follow you around the store whilst they pretend to be organising shelves like they thinking that you are going to steal when you are not.I witnessed staff ganging up running around to watch a customer who was only shopping not stealing.They abuse customers who have disabilities like hearing aids talking to them dismissively and laughing at them in their Asian language.Nice to have your own language but with their poor English language skills and them constantly speaking in their own language infront of customers customers may well not understand them and customers may feel confused angry and distant from staff.STOLEN GOODSI work across the road and have noticed over years their security and staff seizing stolen goods belonging to other stores like mine from shoplifters and keeping these nicked stuff but not returning these seized stolen stuff back other stores where they were nicked from.Is that not theft too by security?SELF SCAN TILLSNow this Tesco have made the store all self scan tills making store feel more colder.Most of us suffer such ill treatment because Tesco is nearest large store with some value priced goods and Club card otherwise we?ll go elsewhere.SERVICEStaff customer service is generally unapologetically dire rude and unprofessional.One night I witnessed a male customer beign threatened by a female staff who was staring quite clearly and angrily loudly to this male that she will respond in no uncertain terms if he dared to stop her witnessed by other staff .There are though one or two staff including two female staff who have excellent customer service skills.Google reviews system can only permit you to add a review if you rate stars with your reviews so I am forced to attach single star to this review when I really do not want to add a single star.
November 2023 by Amanda R
Wow, great layout and clearly organized so it?s easy to find products. And find new choices! Thanks for keeping up with cool new foods! And healthy choices?
August 2023 by NCHLT Skyscrapersim
Back when this was a metro, it was quite a nice shop, but recently it has been downgraded to the express standard, which means this tesco has gone downhill.Aisle numbers are gone, so you have to look up and down if you're not familliar, and prices have gone up, but that's not the worst.The worst was when I got to the self checkouts, I was carring cash with me at the time, and I had noticed that they had blocked off the coin slots. A staff member noticed me and said "ALL THESE SELF CHECKOUTS ARE CARD ONLY, IF YOU HAVE CASH, GO TO THAT TILL OVER THERE", which had a large queue that i couldn't be bothered to sit through. Apparently the express standard only madates one till, and card only self checkouts.I would at least excuse this tesco if the staff were polite, but they annoyingly weren'tI ended up getting my items at the nearby Sainsbury's.
August 2023 by Victoria Sebastian
Absolutely disgusting cashier JACKIE. My sister picked up two beers, we were served by Jackie (awful rude person) My sister was paying so showed her ID however as I was standing there she asked me for my ID, annoyingly I had just lost my wallet so I had no cards or ID but had a photo of my passport.I am 34 years old and my sister is 30, this should suffice. As my sister was purchasing two single beers I left the store, she then went to the self check out however the tyrant cashier got up and shouted across to prevent anyone serving my sister. This is shocking and we have never been treated like this ever, we feel discriminated . I am going to take this further, this is unacceptable!! GET RID OF JACKIE
August 2023 by Dale Ranger
I use Tesco all the time and always have. The store is nice enough and stocks a good selection. There is only one till open and the self check out. They always have half of the check outs not working. The queues are horrendous because of this. I've asked the staff why they can't turn on more of the self check outs. But they can't or won't do it. Literally between 6-8 self checkouts turned off while people wait for ages to get to the few ones that are working
August 2023 by James brown
DO NOT ORDER FROM HERE if anything just go and buy it from the store but don?t do whoosh delivery worst service ever. Honestly I ordered £50 worth of products & it never arrived they cancelled the order after an hour 0 communication to me as a customer and I?m here hungry and now having to spend ANOTHER £50 and wait 3 more days Just so I can go eat lunch what the hell
July 2023 by Elizabeth Lorah
Good selection of grocery basics and beyond. Checkout kiosks are poorly designed, and staff seems indifferent forward anything except loss prevention. But they have the groceries you need, probably.
July 2023 by Mary R
A very unpleasant experience. The cashier was rude for no reason. Didn't catch her name; I was too busy reeling from the unnecessary rudeness. They've blocked one exit and put up up a bunch of barriers so you feel completely trapped and have to seek your way out. I wonder if this is even legal.
May 2023 by Mohammad Shabsogh
Tesco Express is a convenience store chain in the United Kingdom that offers a range of products, including fresh produce, meat, dairy, snacks, and household essentials.The stores are smaller than a typical Tesco supermarket, making them a convenient option for quick trips when you need to pick up a few items.The store is generally well-organized and clean, with good lighting and easy-to-navigate aisles. Prices can be slightly higher than at larger supermarkets, but the convenience factor may make up for it.Overall, Tesco Express is a great option for those looking for a quick and easy shopping experience.
May 2023 by Phill Webster
Just tried to top up my gas card, as I do every week. Each time I have to battle with one of the employees about how to use the machine. The card is old and has a slight crack (doesn?t make any difference to the chip working) and 9 times out of 10 someone doesn?t know how to use the machine, and they have to call a supervisor over who then makes it work perfectly fine. Could I suggest that you educate everyone on the cigarette counter how to use the thing? The young lady today (Sunday, May 14th) refused to help me further and sarcastically kept suggesting that I need a new card. She was very rude. I couldn?t be bothered to argue further so now we all have to have cold showers this morning. Useless.