December 2023 by Anita Azar
Love visiting the shop ,always had a nice experience, stuff are friendly, helpful and patient. Wish then place was slightly bigger. Love SW products ( though I prefer the old style seams better quality specially the Zero Gravity leggings)
December 2023 by Geri Livingston
This is my favourite SW - the girls are all very helpful and on the ball!
October 2023 by F G
DO NOT PLACE AN ORDER WITH THIS COMPANY ONLINE! THEY WILL TAKE YOUR MONEY BUT YOU WILL NOT RECEIVE YOUR ORDERMy order should have arrived on 1st October but hasn?t. I can?t get a response from the company and I have tried contacting them, on every form of media, emails, chat, facebook, Twitter. There is no customer service and absolutely no way to get in touch with them. They have taken my money but not supplied goods. I won?t buy from them again - seems like I?ve been scammed by sweaty Betty!
July 2023 by Simon Green
My wife had such helpful service from this shop and as ever in the Sweaty Betty outlets - alway on our shopping trips into the UK!
May 2023 by Mazy Bee
Didn't enjoy my experience in here, I found the workers very snotty and the clothes over priced (£80 for a pair of leggings). Cheaper to shop at other sports stores where you are not made to feel uncomfortable. Service was very forceful and fake. Prefer their Chiswick branch though
September 2022 by Nigel Bond
Good service friendly & knowledgeable staff
August 2022 by Susan Jacques
Staff so very very helpful. I?m 75 and they really went out of their way to find suitable and comfortable keep fit wear.Very pleased with my purchases and the service I got.
October 2021 by Laura
I was always a bit anxious about coming in here. Wasn?t sure how friendly it would be, but- Had a really good experience here!! Very friendly ladies working here and they were really helpful too. Please please keep it up! It makes such a difference and definitely encourages me to purchase more from this store now and not just online!
April 2021 by SP
Beautifully organised and clean. The staff were very gentle, friendly and helpful. I had a very nice experience. 5 starts well deserved!
April 2021 by Alys Lewis
Most unfriendly shop. 3 shop workers just hanging around, no customers and no hello or how are you.
January 2020 by ABCDEFG
Great service
January 2018 by Tatiana Romanova
Just compared to the Kingston store it is not as nice.
January 2018 by Philippa Dougall
The girls that work at this store need a huge pat on the back and are a perfect example of what customer service should be. I will always go to this shop over any other sport shop or sweaty Betty and I hope they get the recognition they deserve, hence why I write this review. Thank you to all the girls at Richmond for making me feel like I am also part of their team... Thus making me spend more! Very clever but I fall for it every time because they genuinely care and love what they do, good to see.