March 2024 by Derek Polley
Had US passport photos taken recently and no issues encountered with them at the US embassy, easy efficient service.
February 2024 by AJ Ticwatch
Quick, easy, simple
January 2024 by Tania T
Love the Calzone and the service is great. Lovely atmosphere and friendly staff. I?ve been coming here for the last 10 years and it?s always so good. Would highly recommend.
January 2024 by M4073KOtrishc
An absolute gem. The food is delicious and the service was very good. The price was very reasonable and there was a wide menu choice
January 2024 by Carlos M
The food was AMAZING! We started off with garlic bread, and then we order different pizza toppings. My favorite one was the half Hawaiian, half portofino (see image). Special shout out to Jaime who was an incredible host! He was very polite, funny and welcoming. I definitely recommend this place to anyone who is in the area!
December 2023 by Lucy Frost
Really impressed. Ordered a last minute Christmas gift that was customised at 1am and it was ready by 10am the next day. The quality of the gift surpassed expectations considering the price and description on website. I?ve already recommended them to several people. Great shop to discover on your doorstep.
December 2023 by SRD1969
Always a great breakfast - excellent service & the ideal start to a busy date!! Back in mid-February?
December 2023 by Umut ?lhan
Avoid Snappy Snap if you need something professional (Richmond Branch)I needed biometric photo for visa application, they said they are visa and passport professionals. We trusted. Visa application wasn?t accepted due the photo they took, my face was too big in the frame and my wife?s hair was covering the shoulder. We lost a lot of time and had to pay for extra photo shoot. We went with the proofs and all photos that we couldn?t use plus we provided the new photos available. They rejected to refund. Complete unprofessionalism. Avoid at all cost if you need something professional, don?t lose your time and money.
December 2023 by Sarah Nowell
Always ready on time and of good quality.
November 2023 by Aintree20
We were a large wedding group in Richmond for my nephews wedding. I booked Portofinos for a pre wedding meal. Food and service was excellent.. infact we also went for breakfasts during the weekend.. Great value and extremely helpful and pleasant owner and staff 5 stars!
October 2023 by David G
Perfectly fine pizzas. Overall, solid and reliable. Decent value for money. We git a shot each of limoncello gratis.
October 2023 by A P
Edited review:I sent an email to Snappy Snaps following my experience detailed below on 07.10.23The manager Michael emailed me straight away to apologise and went over and above to ensure I was happy despite my initial experience within 24 hours.I was blown away by his polite, professional and positive attitude.Incredible customer service on his part.5 + starts for the huge effort in ensuring happy customers!I took my family to Snappy Snaps in Richmond today for 2 x 2 photos for a visa for our upcoming trip.I was surprised when I arrived to hear the cost was £19.99. When I had called the Chiswick branch the day before they had told me the cost was £17.99 - the lady serving me told me they were a franchise so the price may vary - as I had two small children and no time to waste I accepted it and took the photos.What disappointed me further was that at Chiswick digital copies are provided complimentary (as well as other branches I have used across the country) but at Richmond they are charging £5 per print to then send a digital copy - is that a joke? I mean the photo is taken on a digital camera - uploaded to be printed and can VERY easily be emailed but no that?s too much trouble. The lady serving me was not even bothered in the slightest - the customer service was poor.I definitely won?t be recommending Richmond Snappy Snaps or visiting the branch again.Rip off!
October 2023 by 833DanielaW
We stopped here for breakfast on our way back to the car after a weekend stay and had the best welcome. I had already eaten here for dinner a few months back and knew what a great find it was! (The calzones are amazing) A lovely friendly atmosphere, brilliant food and we were so well looked after. We will definitely be back when we are next in Richmond.
October 2023 by nisamajo
A lovely authentic Italian restaurant not far from the station. We ordered two pizzas and they were cooked to perfection. Friendly and helpful service and reasonably priced for London!
September 2023 by G S
Having read great reviews I suggested this place for a panni, I wish I hadn't! The choice was not very italian nor was it very good either. I asked what the salami was as it didn't specify on the menu, the reply was "normal". I am not familiar with 'normal' salami therefore I questioned which type of salami they used. The waitress went away and came back with a piece of salami cut in two for me and my husband to try. When I asked her what is was she again replied "normal". It was actually like a german salami so I asked for just mozzarella and tomato. Another staff member asked if I'd like italian salami to which I replied yes please. I was given pepperoni used for the pizza and the smallest amount of mozzarella inside a toasted bread roll. Priced at £6 each we felt cheated. No one came to ask if everything was ok and frankly I wanted to leave straight away without even having the panni's. We love Italy and Italian food, we had recently been in Turin were the food was fabulous everywhere we went. Portofino's poor quality food, service and interpretation of an Italian Panini left us with a very bad taste. We shall not be returning, especially given the choice of other eateries in Richmond Town Centre.
