December 2023 by Elif Ozden
Super helpful staff, they did everything to help me today.Thank you all. You saved my day ?
November 2023 by Mari Obama
I'm very disappointed with changing opening times, I work mostly until 17:30 but the office is only open for 2 hours. Is ridiculous that I have to take day off from work to collect my parcel.
November 2023 by tasneem a
Postman was unable to deliver my parcel 3 days on a row!!! Although, someone was at home all time. And then the parcel is ready to collect from the depot, but the depot only opens from 8am-10am, what?? I work full time, how can I collect it?Such a waste of time and really frustrating, I have had many issue with royalmail in the last 6 months as postman is not delivering my parcels and I've contacted royalmail about it and heard nothing back. I now prefer any other delivery service but not royalmail. What a shame!
October 2023 by L
Wow, great opening hours! Thanks for being so available. 8am-10am is great for everyone!
September 2023 by Omar Shashaa
Typical British industry where no one wants to work or think. Maybe we can employ worms to do these jobs. These retards will soon be replaced by robots that will do their jobs better. Then they will all complain they?ve lost their jobs.My package was returned to sender because it said Richmond instead of Twickenham. All other details correct and I?ve had a bazzillion deliveries with the same address. Utterly useless
August 2023 by James Stevenson
Trying to contact this depot is absolutely impossible. They are only open 8 - 10a.m. I've had zero post for three weeks. I know there's a problem but It's impossible to speak to a human being.
July 2023 by Roses Black
Rude, unprofessional staff member, who clearly hates her job.Short, stocky woman, with very short platinum blonde hair - Didn't say hello or morning, just took my delivery card and ignored my ID. When she gave me my parcel without saying a word to me, I took the parcel and began to walk out. She had the cheek to shout out, attitude! I walked back in, and highlighted the above, and her response was, I didn't hear you. I then said, have a good day and she replied, yeah, you too! Awful person in the wrong job
April 2023 by Dimitar Karadzhov
This people really hate their job ,Shame for the Royal name.
March 2023 by A Mahieddine
Staff are amazing but RMG needs to workout what they're doing
March 2023 by May Garabetova
Went to pick up a picture frame and the lady that served me was just fantastic! She said good morning, how can I help, smiled was super polite and very helpful! Her positivity made my day!
March 2023 by Servando de la Rosa
Open 2 hours a day? That?s absolutely ridiculous. I work in Hampshire and can?t be there 8-10am to collect a package, and if I try to rearrange delivery I have to wait 3 more days? Royal Mail is totally broken.
March 2023 by Adil Mahieddine
Staff are amazing but RMG needs to workout what they're doing
December 2022 by Edie Bond
Unfriendly and unhelpful. Only open 2 hours a day! We have complained directly to Royal Mail for years about the fact they refuse to issue a proof of posting when returning an item. Royal Mail claim the staff should provide one when asked. WELL THEY DON?T, EVER.
November 2022 by Heydar Ismayilov
Just a huge thank you to Darren from walk 14 for his act of pure kindness!He remembered that we moved houses and delivered to us the parcel which had our old address on. Our redirection has expired 2 months by then. Such a thoughtful and kind person. It has saved us a lot of hassle liaising with the new tenants of our old house and arranging a collection. Thank you very much Darren!
November 2022 by Andrew Hall
Like others, I was in all day and no attempt to deliver was made. The collection service is quite frankly disgusting staffed by rude disinterested people. 8am-10am is useless and an insult to working people. The sooner Royal Mail disappear the better then perhaps we can get a fit for purpose mail service!
