February 2024 by Emanuele Boccafoschi
Lovely store and welcoming staff
October 2023 by Noura Joker
Really good customer service by Oussama, very knowledgeable about the products I needed and met my needs. THANK YOU :)
August 2023 by S.-T. 7
UNCOMFORTABLE HOSTILE STAFF RECEPTIONEntered store last week as a local regular customer for years holding my full and tied plastic bag of goods purchased with receipt from other stores and stood beside tills near store entrance to speak to store management about Boots security guard postings of me to other stores inc Holland & Barrett?s with my photographs on some inter store security WhatsApp group.Then this middle aged female staff wearing glasses spots me stand there holding the full plastic bag then looks at the bag looks at me looks at the entrance she clearly thinking that I am a thief who has just concealed goods into this bag and is looking for chance to run out of the store being so close to the entrance then despite other customers needing assistance around me she comes quickly to me shouting several times from distance to me:?Can I help??? ? Can I help?Everyone now looking at me as though I am a thief she had just caught red handed.EMBARRASSING and HUMILIATINGI work in retail too and I am an security officer with fifteen years experience and this approach by this staff is what we retailers call?retail staff security deterrence?.When staff immediately approach customers they think are suspicious and who they think are going to steal goods to prevent them from theft and to let them know that staff are watch them.That day staff was wrong as I am not a thief.When I asked to see the manager this staff turned scared still eyeing my filled plastic bag and referred me to her supervisor at nearby tills saying condescendingly?He wants to see the manager.?Discussion over to defend my honour over Boots security guard?s social media postings of me to Holland & Barrett?s and stores I then left the store feeling victimised and criminalised after the supervisor began shouting unsympathetically that she doesn?t understand my query and she other customers to serve.Terrible and hostile treatment by staff.?
May 2023 by Isil Cinetci
Diletta was fantastic and helped me a lot with my detailed questions. She was kind and very knowledgeable.Thank you so kuch for a great shopping experience
April 2023 by Elizabeth Hassani
Bing closed all week
August 2022 by John Burgess
Good range, friendly staff
January 2022 by LiGi M.
There are many products but I find most of them cheaper elsewhere.
July 2021 by Natinho Lima
Great choice of vitamins and health products. Keep an eye for their promotional products, otherwise prices seems to have gone up. Good choice of health drinks. Attentive staff, but bit mechanical offering their products when you go to pay. It worked as bought 2 tubs of vitamin C, and my face masks.
July 2021 by Water Works
Each time I walk in and head straight to my usual purchase, a voice seemingly from nowhere, shouts, can I help you? It's almost like, I'm seen as a robber about to shoplift, and the voice is a reminder I'm being watched! Not very welcoming at all.
July 2021 by Michal S
Be aware of what they charge you there, I?ve been there few times and always some how they have tried to overcharge me, it takes them forever to work out what went wrong, today I bought 4 surge energy gels, two cliff blocks and glucosamine on offer for a pound, should all cost about 10.50£, I did use calculator to check how much I should pay for it, at the end the guys said 12.49£, I did not have the time for the discussion so I paid and won?t be back.
January 2021 by lucia hodges
Always fantastic
July 2020 by Christine Riley
Its a very clean shop and the staff is always helpful. Its quite small shop, they do not stock everything but they can do "click&collect" if needed! I always buy my dad's vitamins from there and sometimes. Good staff and stuff!??
September 2019 by Gavin Hughes
Always takes an absolute age to get served in here, and the main culprit seems to be people having their points card looked up for even minuscule purchases. If people donâ??t have their card, instead of holding up the queue, they should lose their points. Simple.
January 2019 by TERENCE J SIMMONS
Good selection !!!Essential for TRAVEL !!!PROBIOTICS (for healthy guts).Beetroot for vascular supply.
September 2018 by Cristian Munteanu
Nice.. and great sales as well.
