December 2023 by Deborah-Lynn Knight Klammer
This BP might have M&S (which saves it ) but wild bean coffee is so poor. The coffee here really bitter. Obvious the machines not cleaned properly. The pastries too are pre baked and often not fresh at all.The most annoying thing is I stop here 3 times a week really early morning. Every time one of the staffs car is parked in the disabled bay I so need. Every time. Why ? No blue badge either to show.Sort yourself out guys. You have so much potential
August 2023 by wlt648
I've been using this BP for many years, sometimes it can be very busy, I've always found the staff helpful and friendly.Yes it's freezing cold inside, if I get asked for a loyalty one more time I'll explode ? ...
March 2023 by Nomiee Caan
dont order from these guys, they genuinely are braindead.
January 2023 by Dav Leo
Toilets are very very unclean very dirty. Disgusting. Customer service awful they need retrained how to speak and behave
September 2022 by George Bailey
Why are the staff so rude and insulting to delivery drivers? Who is teaching them to behave this way? Disgusting.
July 2022 by Daniel Pinnock
Poor and slow service. The staff cause queues in store, 3 staff on the floor and 1 behind till when there's 5 people waiting. When bell is pressed for help by staff member the others seem reluctant
July 2022 by James Dee
The staff here are just dreadful. Rude, off-hand, dismissive, no customer service at all.
May 2022 by Wanderlost Jim
Some of the staff are impossible - they seem to nurture a toxic attitude.
January 2022 by Konrad
Slow staff and rude.
January 2022 by Fer Ref
Most M&S food and BP WBC groceries and coffees
September 2021 by Annabel Mackenzie-Beevor
No complaints about the service station or staff but it was absolutely freezing in there. The whole shop (M&S) is like a giant fridge. The energy consumption must be horrendous. Would be a good idea to be a bit more environmentally friendly (even in a petrol station) and put doors on the fridges and cut the amount of electricity used for chilling the food. We should all do our bit and this seems such an obvious thing to me. Hot day outside and all staff in fleece jackets!
September 2021 by GT
Appalling service from this station, firstly the employee violently waved me over to the till in some sort of frustrated state, then he acted annoyed when I told him that he did not put my meal deal through at the correct price. To top it all off, he was having a discussion in his own language with another employee while serving me - I can only assume about me. Luckily my local BP in Canary Wharf is far far better. Avoid unless essential.
September 2021 by Tom S
Always a long queue, not enough staff or not enough experienced staff. Avoid! Go to the co op next door where they know what to do.
September 2021 by First Last
great night staff, probably the best night staff ive ever experienced in my 30 years of being alive.
January 2021 by Tom Piddington
Honestly great, Kapil is the best most friendly guy.
