August 2023 by George Smith
Open when they want to be open, despite official schedule :) I made a photo around 14:10 and the note says they will come back at 15:30. This mean that their lunch is at least 1 hour 20 min. Can I have the same please? See photos
August 2023 by Ana Estevao
They open after 9 a.m, and have to wainting 10 min after them open to buying something.
April 2023 by nocola stib
I think this is the worst boots I've gone to in my life. The staff are useless none of them know what they are doing, i recon its due to lack of training. The manager is also clueless. Overall they need to reevaluate the whole branch as a whole. Some advice would be, Whatever you are doing, Dont. Do the complete opposite. Boots branches are usually good i never had a problem with any of them but i was flabbergasted by the raynes park one. Its my local one but i wont be going here again. Manager is also very rude,
April 2023 by Paul Mortimer
Very poor service. It took 2 weeks to get a simple repeat prescription and they do not text when it does turn up. Staff make no effort to resolve problems and just pass the buck back to my surgery (who have done everything correctly). They do not answer the telephoneI believe it is under new management (staff) but several months should be enough for basic services such as repeat prescriptions
April 2023 by Shahla Haroon
This is the worst Boots I have experienced so far. Never answers calls and always short of staff when you go. No one has time to answer your questions regarding your prescription. Never get it in time. Attitude of staff is very bad. There is not a single positive thing about then.
March 2023 by Vicky
Saturday staff are doing their best but too short staffed leading to long patient wait times and needs to close at lunch time to give the pharmacist a proper lunchbreak.
March 2023 by Paul C
Seeing lots of bad reviews but it?s always open when I?ve been and the staff are very helpful.
February 2023 by Marco Javier Dogliani
Less reliable pharmacy ever. Its simply always closed when you need it, never opens on time, closes for lunch, closes early but the staff is unhelpful.
February 2023 by Yassine Mkhichen
Not open during opening hours and regularly have notes on the door stating gone to lunch or we are closed due to something on a regular basis. 0 stars.
February 2023 by Berk Demirkol
If you shop from there, you will be waiting a looot of time without any explanation.
December 2022 by phildowson7
Literally the worst service I have ever experienced in a pharmacy. They are rude, mind boggling slow and will flat out just ignore you. There are other decent pharmacies very close by, go to any of them.
December 2022 by Tee
Terrible pharmacy, slow , they don?t answer the phone, inconsiderate. Told me to collect my prescription, travelled all the way to collect for it not to be there, came back when they told me too a couples days later , only half was ready and told me they would order it again.. ridiculous. Better off going to another pharmacy or boots further down the road in Wimbledon. No apologies just rude.
November 2022 by Ben Thorne
Very rude staff members. Started to ask a question and was told abruptly I'm too busy I don't have time to talk.
November 2022 by i.Luv_london
If I could give it 0 stars I would!!! WORST boots I have been to , very rude staff and let alone they close for lunch time which is honestly a first in a boots pharmacy? Even if we came in at 12:20? 10 minutes before lunch?
October 2022 by Anita H.
One of the worst Boots pharmacy. Most of the staff members are really rude, they are not ordering repeated prescriptions on time, if they order it at all. Shop is randomly closed in the mornings even though their website and door sign are saying open at 9am.Very poor customer service, despite of years of using their custom.
