January 2024 by Lavender Russel
They slightly confused with opening times. The wall say 28th dec they open from 6:30 am they managed to open the store at 8:00
January 2024 by Emese Bánlaki
29th December opening time was 7 am , I?m outside of the store and it?s opening 8am now. The last 3 days they been changing the opening times ,the same morning. If they know they won?t open shouldn?t leave the paper on the wall about Christmas opening time. It?s misleading.
December 2023 by Erman Ozen
The atmosphere in here is a reminder of the phrase "where dreams come to die". Don't be fooled by the fake reviews from people who only have 1 or 2 reviews to their name. Generally it can be seen that the staff do a brilliant job in spite of the manager.
November 2023 by lubos prikler
Fast service but quality zero. They don?t know how to make coffee.
October 2023 by Roberta Bertone
All my life in London I never complain in any place? but no today?terrible service.. after ordering a latte oat having a subscription the barista thought it best to put the milk she already had without preparing it, the milk was cold and half cup .. when I pointed this out she continued to make other drinks with oat so in theory mine should have been the first but instead it wasn't and what was it doing? the oat milk was boiling exceeding the temperature established by their thermometer because I didn't ask for extra hot simply an oat milk no extra hot and no cold... she looked at it with her colleague they started laughing and said this is oat milk extra hot ... and I told them I asked for a simple oat latte at the right temperature with milk not boiled and used all morning ... terrible service barista not professional?
October 2023 by Charley C
I was served by a lovely person who I believe is called Hamza. I wasn?t having the best day but he really made an effort to compliment me and ask me about myself in a very genuine way. You can tell he really cares about connecting with others. Also, the food was great. Thanks!
October 2023 by Graham Miller
Pret is the best of the chain cafés. Good, fresh food in light airy environments with free water and WiFi and the Pret Foundation does genuinely good work with those on the margins. I know because I work with a charity that has seen some of the people we've been housing helped back into work on their shooting stars apprenticeship scheme, and they've dropped off surplus sandwiches at our Webber Street day centre.Whilst others are multinationals going through the motions, Pret are the real thing so I go out of my way to find their store and savour their coffee!Their juices are fantastic, so if you normally only go in for a coffee make sure you try one out
October 2023 by Ali Kurt
I have been served by grace and she was totally amazing talking smiling it is really hard to find this kind of people nowadays. Grace u made my day ?
October 2023 by Hasan Ali Kurtoglu
I have been served by grace and she was totally amazing talking smiling it is really hard to find this kind of people nowadays. Grace u made my day ?
October 2023 by Viv
Disorganised and very slow staff, no queue system, people served after me received their coffee before me. I?ve tried twice, won?t be back again.
September 2023 by Abigirl1 A
Polite staff, regular stock up. Two pay machine was a disappointment wanting pin & rejecting payment. It can be
August 2023 by Paula Rabacov
Exceptional customer service provided by Hamza! It's truly refreshing to be greeted with genuine kindness.
July 2023 by Lutfi Zakhour
Great food as usual. Good service. Uninviting and somewhat dark seating area.
June 2023 by Grace K
Unfortunately one of the worst prets I have been to. Incompetent and miserable staff.
June 2023 by Paul Flanagan
Early Saturday Morning, Elderly gentleman sat inside (only customer around) clearly not in the best of health and difficulty in mobility. Lady Manager specified to the gentleman at least 4 times "you have to get up and order over here it's not table service" personally while it's quiet, nobody is around surley a little customer service, assistance and general good manners could have been implemented and helped the gentleman.Additionally to this £9.25 charged for a coffee and a sandwich ? nearly an additional £2 for sitting in. If I had known they charged extra for sitting in I wouldn't have bothered, next time a little heads up on the charge while paying would be appreciated
