December 2023 by Mean- Machine25
Since this place changed ownership it has become an absolute shambles! Long queues, unsympathetic staff, and terrible opening hours! I had a prescription sent from my Doctors, electronically, on a Friday.. Went today (Tuesday) as I had to see Doctors again on Monday.. And they Still haven't got my prescription ready!! Do NOT let your Doctor's send prescriptions to this chemist's if you are desperate for medicine, and definitely not if it's for medicine that may actually keep you alive! Absolutely useless.
December 2023 by Silvia Marinescu
Always a queue. Takes ages to get your prescription. I am sorry for the well meaning staff but this is unacceptable level of service.
December 2023 by Jabbar Hasan
Appalling service, have to come back several times to receive a prescription. Used to be very efficient & caring under old management.
November 2023 by Lynn Lu
Usually a wonderful pharmacy, Ashburton has been very, very understaffed recently. This has led to multiple visits for prescriptions that ended up not being available, extremely long waits (45mins at head of queue, and customers lined up outside before 9am opening), and customers getting frustrated at the faultless staff who are doing their best. Last Friday, there was only one (new) pharmacist working on his own, and the line did not process the entire time I was waiting. There is usually a team of 3 or 4 pharmacists working together - really hope staffing returns to normal soon! Meanwhile, massive kudos to Dr Sara and her lovely team for keeping cool and courteous under pressure.
November 2023 by DJ TERMZ
The service and standards have really dropped. Used to be a nice pharmacy to go to and right next to the doctors and they remember your name. New people in there now and of really poor quilty. They have not had any insulin in stock for over 3 months, which is a live and death medication. Never tell you they can't get it until you turn up. Yet everywhere else has it in stock blaming the suppliers. A older man was in there at the same time as me had been waiting for his heart medication for 12 days. I have now moved to another pharmacy please avoid.
October 2023 by Maria Lobb
Appalling service . Had to queue for 40 minutes outside in the rain to pick up a prescription ordered 3 days prior. Rude and defensive staff response when I politely pointed out other customers were waiting in the rain. Three more customers were served while I waited another 5 minutes for the pharmacist to make up the prescription and the staff member went off to the toilet without finishing my request. Inefficient and unapologetic. Thoroughly unpleasant experience
September 2023 by Vic E
Waited 45 minutes to get a prescription checked as the lady pharmacist who was having a chat in the cupboard, only to be told half the prescription wasn't ready. Went back the following day, same story but today she's outside having a chat. You cannot serve customers and work colleagues at the same time. Also cleanliness is zero, it's hot and stuffy, no fresh air and the supposibly clear perspex screens are dirty and smeared. It looks like it hasn't been cleaned for weeks. Not impressed. Also take a look at your wall under the 'prescription area!
April 2023 by Ginevra Ventura
Amazing pharmacy and people! The pharmacist , Sara, is very professional and caring towards her patients. I would suggest to anyone who needs a trusted pharmacy and good professional advice, to go to this one where you will feel truly cared.Great work to everyone working at Ashburton Medipharmacy!!
April 2023 by Ssishs2 Ddjssj
They really helped me and also describe what cream should solve my treatment etc all round good service i appreciate it also staff was very polite and helpful ??
April 2023 by Giovanna Passarelli
Great availability, competence, professionalism as well as ability and commitment to solving problemsA " Thank you " to all the pharmacy staff!!!
January 2023 by Francisco Pérez
Friendly & efficient Staff, outstanding service.
December 2022 by Marianne Nour
The lovely young lady (Sidra) was super helpful, taking time out of her busy day to help me with my query, it?s rare that people stop what they?re doing to help someone these days! I will be returning as this place has shown me greater kindness that my local pharmacy has in 15 years! My medication was also packed nicely. Very impressed young lady!
December 2022 by Wentam 2018
Well-stocked pharmacy, competitive prices, smiling, helpful and competent staff. Possibility of ordering very quickly! A fresh pharmacy with many useful products, including cosmetics.
December 2022 by Alma Stira Martinez
Excellent service. The staff was super lovely and very helpful , I will definitely come back!
November 2022 by David Dickinson
very bad service, had to go 2 times to pick up the prescription even then they didn't order 2 items. When asked why ?they tried everywhere but not in stock?. Just went down to Boots and got the same item that they claim couldn't find anywhere. Very poor counter and medicine are coming in dirty plastic bags. The service went down very badly .
