March 2024 by Sam Whitter
Got an extra chip in meal deal!
February 2024 by Ilkay Arif
Worst petrol stn in uk?. ALWAYS a problem .. no normal pumps? always closing early?. Poorly stocked shop?.
February 2024 by Jon W
So you mean to tell me you got rid of the WHOLE delicatessen but opened a KrappyKatsuKitchen?? Exactly who are you pandering to? Considering purley has NO butchers but insteaD, a moped maffia delivery gang you should be ashamed
February 2024 by Paulina
Visited store in Purely recently.Very disappointed.Very slow service?waiting to pay around 20 minutes only 3 people in front of me.When staff member started to scan my items only then informed me that l can?t pay with contactless because the service was down.Situation was managed very badly.
February 2024 by Anil Kumar
Good place for shopping.
January 2024 by jarama77
Staff are a little thin on the ground nowadays at Tesco Extra Purley and there are one or two who have been working there for years and very loyal to the company. They deserve recognition for their longevity and knowledge. I have, at times, been asked about where items are in store being mistaken for an employee by a desperate fellow customer as I wear a blue jacket. Fortunately, I know where most items are stocked and can normally help as I have been a regular customer there for over 25 years and I try to help if I can. Likewise, if I see an item fallen on the floor I shall pick it up and return it to its rightful place. Very good selection of groceries by the way. They are also good for 'end of day' reductions however, nowhere near as good a bargain as they one were (80-90% off sometimes - now you're lucky to get 50% off). My only gripe is visiting customer services a couple of days ago to ask if a particular item was in stock only to be told to go down the isles and look myself (which I, of course, had already done!). The chap there didn't seem too interested in helping me an there were no other customers waiting!
December 2023 by Priyam Yadav
Best when you have a clubcard
December 2023 by Sacha Derrick
It?s fine for food but the boys clothings is getting smaller and smaller they no longer sell kids shoes I think they have a few wellies that?s it. The toy section is rubbish and tbh I find that things are getting shorter and shorter dated
December 2023 by Sabry Alawal
Night Security here is incredibly rude and unprofessional
December 2023 by Samira Ahmed
ate up
October 2023 by Tom Knight
When did it change from closing from 5pm to 4pm on a Sunday? Turned up today at 4:05 and turned away and there were a good stream of people coming in too . Sounds like it wasn't advertised well that they now close at 4pm...
October 2023 by S L
Really nice and pleasant store to use. The staff are friendly and helpful. What more could you ask for....
September 2023 by Dani Conde
Disastrously Disappointing Experience at Tesco Superstore, PurleyIf there were a way to give zero stars, that would be my rating for the bad customer service at this location. Visiting a store shouldn't feel like an exercise in patience and restraint, but that?s exactly what my experience at Tesco Superstore in Purley felt like.From the moment I walked in, the atmosphere was unwelcoming. The staff appeared indifferent, making it seem like every customer query was a great inconvenience to them. Respect is a fundamental pillar of service, but it appears to have crumbled and fallen by the wayside here. It's lamentable to see such a reputable brand like Tesco displaying a lack of professionalism through their representatives at this location.What bothered me the most was the pervasive sense that they simply do not care about their customers. Every question was met with curt responses, dismissive gestures, or simply being ignored. The disconnect between the values Tesco claims to have and the reality at this Purley branch is vast.One would think that in a world where customer loyalty is more important than ever, stores would be striving to enhance their customer experience. Unfortunately, the Tesco Superstore in Purley seems to be doing the exact opposite. It was not just a bad day; it was a showcase of how not to treat your customers.To those considering shopping here, prepare yourself for a potentially degrading experience. To the management of Tesco Superstore, Purley - your customers deserve better. Please take this as an urgent wake-up call to overhaul your customer service practices.
August 2023 by KMI
Good luck trying to find the entrance to the parking! Google maps has no idea and no signs whatsoever. An idiot's design. TESCOS don't care if you have a good experience or not, they are making money.
July 2023 by Nilo Murphy Asghar
Tesco make profit yet decide to give new uniform than pay staff or employ more staff. Useless male managers at top hardly seen on shopfloor. Aldi or lidl much better