November 2023 by Luka Gvaz
Horrible, yesterday I spent 10 hours in hospital had come to this shop few times to purchase some snacks. Around 7pm I went in there the staff wasn?t on the shop floor knocked on the staff room door she had her feet up playing on her phone asked her politely if they sell chargers she got up looking very unbothered. She had went to the till I asked how much the charger is she said £34.99 I said okay serve me the drink I will come back in a few minutes to get the charger. Came back to the shop stood by the till she wasn?t coming went by her office door she said to me ?how many times am I going to serve you, you keep coming here how many times will you come in here? I said if there is no one at the till you should serve me because I need the item that is behind the till. She looked so angry she said I shouldn?t come in there again? She said she will call security. I said ok call them they can check the cctv. She kept following me around. I?m just confused and shocked that she got so pissed that she had to leave the office & serve me. If there is any way you can check the cctv for proof around 19:00pm
October 2023 by Adib Hasan Niloy
Very good customers service, staffs are really friendly.
May 2023 by Georgina
This place is poorly stocked and poorly managed. Everyday it's closed in the middle of the working day. Staff you shops properly. If in an emergency you cannot rely on WHSmith. Please arrange for your stock to arrive before 9am. Your staff shouldn't be closing the shop to restock. This is the only shop within the hospital and it's not functional.
March 2023 by Paing Soe Lwin
Rude staffs at WH Smith. Close early then closing time (today supposed to be closing at 2000 - but close at 19:21).
January 2023 by Joni Leppänen
Actual opening hours.
November 2022 by Robert R
Shocking service this morning. Both self service checkouts out of order. Lady stocking shelf completely ignored me, didn?t even reply when I was asking her to serve me. Totally unacceptable.
July 2022 by Aniello Sorrentino
I've just been denied to buy something because the guy working there at 8.30 pm closed to go to smoke claiming he was on break even though the shop closes at 9 and told me to wait, because anyway I was on break too
April 2022 by Agatha
Shocking service this morning. Both self service checkouts out of order. Lady stocking shelf completely ignored me, didn?t even reply when I was asking her to serve me. Totally unacceptable.
March 2022 by Agata R
Shocking service this morning. Both self service checkouts out of order. Lady stocking shelf completely ignored me, didn?t even reply when I was asking her to serve me. Totally unacceptable.
December 2021 by Daniel Bull
NOT open 24hrs, apparently closes at 9pm but it was closed 5 mins before that. No other shops around!
November 2020 by SASHCA BYRNE
The queue to enter was about 10 minutes by this I'm not moaning I'm pleased as this shop has adjureded to the social distancing measures so we'll, got what I needed which was the post office and some birthday cards thank you whsmith great customer service thank you x
November 2020 by A. Rez
No much choice amongst the predominately unhealthy and shockingly overpriced items. taking advantage of patients and hospital workers. Surely something needs to be done by the NHS bosses.
May 2019 by James Bates
it is expensive and not always open at the advertised times but the staff are very helpful
May 2019 by fethi hanachi
Good lical shop
April 2019 by Kayleigh Mason
Say closes at 9pm, got there 8:45pm and they was already closing up! Now there is no where else to go!
