November 2023 by Chineye Chineye
Overall everything is good it's just that for the MC Donald's peel event you have to be over 18 to get free food,not for the monopoly but for free food ?Kid-friendliness: Very friendly to kids and give them paper to colour on or a paper board game to play with. ?
October 2023 by Dippy E
I placed an order through the drive thru and got to the pay station but no one was there to attend to me. I drove to the next window, only to be met by a rude staff named Kirsty (assistant manager), who firstly did not apologise that no one was there to attend to me, 2nd her choice of tone towards me was completely off and she decided to argue with me that I was in the wrong by not waiting by the window and that the staff assigned in the payment section has multiple tasks to do. The way and manner you speak to customers matter. Her customer service is appalling! I will suggest she gets retrained.
October 2023 by Krisztina Lódi
I ordered via uber. Ordered a big mac meal, 2bacon double cheeseburger and 2 cheeseburger. I got a random order, the big mac was ok, but apart of that nothing else mached. I'm hungry, but no panic, do the complaint. I got no response, but the uber app said, problem solved.... how? Uber said I'm not eligible for compensation. So we can receive random orders, but it's okay like this?????? Shame
October 2023 by Mark
AVOID!! Worst McDonalds franchise in the entire country - needs investigating by McDonalds. Always food items unavailable, orders are always wrong or missing items and they send every other car from the drive-thru to park up. What random food you do get is questionable.
September 2023 by James Holton
Just like all the other mcdonalds around the area these are incompetent invalids that can't get orders right, cant put the orders together properly just rush it and send you poor quality food. They all need to be fired and hire people who will actually make an effort preparing the food so it doesn't come badly prepared or missing items and actually warm or hot like it should be and the the proper portions given as ordered a large fries and got not even half of the tub, burgers looked terrible and cold and items missing
August 2023 by Dmitriy Chebotkov
I wanted to take a moment to share my positive experience at this McDonald's store. From the moment I walked in, I was greeted with a warm and friendly atmosphere. The staff was incredibly attentive and helpful, making sure my order was just right. I appreciate the cleanliness of the store and the efficient service. It's clear that the team at this McDonald's location takes pride in providing a great dining experience. Thank you for consistently delivering quality service and tasty meals!"
August 2023 by Pandora Fuller
Since doing this McDonald's up, the service is slower than ever. You drive in and the que will be empty but they tell u to park up. That's when you notice all the other cars waiting aawell.
August 2023 by Shay G
NEW Management NEEDED HERE!!!POOLY RUN!MANAGEMENT IS TERRIBLE!+ Absolute rude to customersBe weary when ordering from here you won't receive your order!
June 2023 by Tak Quan
Typical McDonald?s food, service ain?t great and the wait for the order is crazy long if you order in the restaurant. Drive through and deliveries are prioritised first so walk in customers have to wait the longest.
April 2023 by Chris Izzard
Never a good choice. Only Sweet Chilli wrap worth if these days and then only on wrap if the day days.Drinks are ok.Food cold as always.Place full of delivery deivers all wanting orders. Seems like you wait 5 mins even if you only want a coffee these days.Sorry cant say better.
April 2023 by ??????? ??????????
Just I finished my work and I go home I order McDonald?s and my order didn?t come how I want I have it intolerance to pickles and all my burger with pickles mayo and mustard and I have it already out the order is not coming all something missing and what is coming maby many days in a fridge the donuts very bad experience.Who is working in Mc Donald if don?t want to work is more good to find another job and no to play with customers life .
March 2023 by sunil dutt
This Mcdonald is the worst Mcdonald i ever come across. It is not because of the location or facilities, it's because staff is totally unorganised and rude. The food is ready but the front staff don't know who to serve what to serve and when it will be too late. Order is supposed to be served on the table, but i have to bring myself, and what I am supposed to receive wasn't in the order.Seems like it was last visit there today and never again.
March 2023 by Vinh Kiet N
Worst McDonald's ever. The Grand Bacon Big Mac was missing the beef patties, bacon barely cooked and cheese not melted, McSpicy and McCrispy burgers were dry, and everything was just cold. Also, the sauces for the McNuggets were missing.
March 2023 by Katie sewell
I?m a regular customer at this store. Recently I left a review on how bad this place had gotten, as I had many fairly bad orders from here. Patty?s burnt, grill orders not followed etc. after I left this review I honestly haven?t experienced anything like it since. Today, my McDonald?s breakfast was the best I?ve had. The cheese on my sausage McMuffin was melted and oozing out from each sausage patty, the bun was soft and the packaging wasn?t messy either! My hash brown was still piping hot and the yolk on my egg wasn?t grey this morning! I?ll only ever leave a review if I think it?s worth it. A drink could be forgotten and I wouldn?t bother with a review, but on this occasion the food was so good, packaged so well, delivered so fast. Everything was perfect about this order even down to the napkins! They packed napkins! Good job Ruston road. It?s good to know a McDonald?s listens to feed back
March 2023 by Daniel Frankis
If you enjoy cold food, long waits, rude staff and a useless manager who doesn't give a toss, I'd recommend this place. Good points? The car park is spotlessly clean, at least someone's doing a good job ?
