November 2023 by Lesley Boyde
Never answer the phone. Trouble with repeat prescriptions.
October 2023 by Richh Melanin
Takes forever to give you your prescription, they never answer the phone and their system always seems to be down. Annoying
August 2023 by N S E
worst pharmacy ever. Keep forgetting to order my mum's medication. Now she has to go without until the finally order it. And the never answer there phone.
July 2023 by Paul Page
Slow and never that good still waiting to pay for things 20 mins ?
December 2022 by jessica souza
Worst experience of my life. I ordered my medication online and went to pick it up. The lady who works there starts saying the name of my medication at loud, even though I told her it was something personal and I did not want everyone to hear it, especially that the pharmacy was full. She proceeds to talking with her colleague about it in a loud voice. It made me very self conscious and embarrassed.My medication ended up not even being there.
June 2022 by Darren Odonnell
Would give it no stars if possible!! Worse chemist ever!! Staff don't care make you wait forever always problems with repeat prescriptions staff just leave you hanging around while they all chat at the back, once seen they say come back in 10 min for your medication come back half hour later still then have to wait while they are all in the back and que is long again, then to be told when you do get seen it will be done soon its with the pharmacist!! AVOID LIKE THE PLAGUE!!!
May 2022 by T Aremo
Avoid! They don?t answer the phone, are unable to manage repeat prescriptions. Every month there is an issue with a simple repeat prescription. Also there are hardly any products on the shelves, strangely old boxes on display for most items with the actual product kept in the back. I?ll be going elsewhere from now on. I?ve never experienced a ?boots? like this.
February 2022 by Carl Smith
SInce the European lady in charge of the pharmacy has come in, this place has become a total nightmare for its long time customers and patients. I believe her name is Monica or Monique, and she liaises with another eastern european girl who is normally by the till. Prescriptions are wrong, medicines are missed out, they are rude and if you try to raise any concern or question, expect the lady in charge to respond in a very impolite manner. I will be complaining to the boots head office regarding these individuals. The other staff including indians are very polite and helpful. Even the Dr Mustafa Gp opposite have serious concerns about the way this place is now operating.
September 2021 by Sarah Osho
Not really nice to be waiting in a hot stuffy pharmacy. I understand things are thought at the moment but don?t be having conversations about holidays in the back whilst the queue extends out the door.
July 2021 by Cheryl Robinson
Horrible experience
February 2021 by Sarah Jennings
Never answer the phone at all
January 2021 by Sharon Earle
Nice friendly staff and great service
January 2021 by Monika Szakacs
The shelfs are very empty. Hardly any items to find, I couldn't believe my eyes!!!
November 2020 by Lorraine
Always a long wait to be served. 2 or 3 people at the back and they see you come in but you always have to wait to be served. I recently went in to buy a product and there were 2 people at the back putting stock away not bothered that I was standing there waiting to be served. Surely the stock can wait 5 minutes. It was like I was not even there. I walked out in the end. Happened lots of times now. I am not happy hanging about in a chemist especially during this pandemic. Wont be using them again.
November 2020 by Pink Lemonade
Bring back Austin - never a dull moment with him, always accommodating and friendly, knew what customers needed, I realise the pressure is on recently but why oh why is there a huge wait for repeat prescriptions, there are numerous staff but it is like pulling teeth to get a decent response. they have never got what you require, time to change chemists tbh
