January 2024 by Chris Lau
The food is delicious. But the toilet is not clean enough.
December 2023 by Babs Meekums
Went there today (25/22/23) for Christmas lunch. Cannot fault the service hardly any waiting between courses. Staff were attentive and meal was served piping hot. We went last year for Christmas which nice but this a vast improvement . Highly recommended.
December 2023 by Anne Docherty
Great service from lovely friendly staff who couldn't do enough for us ?. The food was excellent and we will certainly go back again.Dietary restrictions: They have a dedicated gluten free menu.
December 2023 by Rory O'Boyle
The big issue with the bar and restaurant is so easily remedied?the door between hotel and bar area has no dampener on it?.it?s impossible to enjoy your time in that area due to a constant (very loud) banging of that door?it?s disgraceful that no one has tried to sort it out?the staff seem oblivious to it?probably got immune to it?.shocking stuff.Parking: 15
December 2023 by Jenni Daniel
The food was mediocre. The staff were rude! The manager in particular was rude - rolling his eyes when my friend didn't know the cost of the dishes she ordered, like that was her job. Also gave me attitude when I asked for items missing off my plate - blaming me saying I should have asked for them, when actually the person taking my order didn't properly discuss the options with me, for me to know to ask. They seemed maybe short staffed and stressed, but they were taking the stress out on customers and creating an unpleasant atmosphere. Terrible experience. I won't ever be eating there again.
December 2023 by Susan Marsters
Half of the menus was unavailable due to delivery issues. The food that did come was over cooked and dry. The lady who served us at the start was very understanding and extremely professional in a different situation. The male waiter who cleared the plates had an awful attitude and was very rude.
December 2023 by Veron
Staff were nice and the food was decent value particularly if you use their set menu offer. Beefeater can be a bit hit and miss but this is a nice one to have a drink
December 2023 by Mark Jackson
Visited the restaurant on two consecutive evenings because this restaurant appeared to be the best place to eat on our trip to Woolwich. On the first evening Flavius and his only other member of staff fitted us in for a meal when we turned up without a reservation and they were shirt staffed. The service was excellent and the staff were very friendly and could not have done more to make our evening any better. The food, drink and general atmosphere was excellent. Because of this we reserved a table for our second evening in Woolwich and Flavius welcomed us in when we arrived and remembered what we ate and drank the previous evening. Both meals/service were excellent and I strongly recommend this restaurant if visiting Woolwich.
December 2023 by Alin Ivan
Nicely greeted and offered options of choosing tables. Extremely professional Romanian waiter. Discussed food options and made suggestions tailored to our ordering intentions. Suggested us to review if we liked the experience hence this review. Food met the expectations (nothing left on my plate). Plating exceeded the expectations.
November 2023 by Ruby
Today I had a very amazing lunch. The chef Vicky was a wonderful cook. I had the most delicious meal I have ever had. There was a nice atmosphere and service was
November 2023 by Jonzeyyy
We came in for some lunch, very busy but a good atmosphere, the staff were friendly and very attentive. The food came out quickly and was very hot which we were happy with, will definitely come back!
November 2023 by Richard Berry
Awful attitude from the member of staff who first greeted us upon arrival. We were told that if we didn't have a booking then we could not be seated. When I pointed out there were plenty of empty tables (without reserved signs) her immediate response was to go into full teenager mode and say "oh so I will just get my manager". It wasn't the fact that she wanted to get a manager involved, more her attitude, suggesting I had just asked an unacceptable question.The manager came over and explained that the hotel above had a gas leak and that she had been instructed to not allow walk ins incase hotel guests needed somewhere to eat. Whilst I don't agree with that approach, I would have at least been okay with the explanation if the first person that greeted us had explained it instead of giving us petulant attitude.I am a local resident and I will strongly consider never giving this restaurant my custom in the future and will never recommend them to anyone else.Such a shame that I didn't even get to try any of their menu.
October 2023 by Vilte Vezelyte
No reservation notice on the table. So we sat. Waitress Kate coming without even saying hello, asking us to leave as the table is reserved for someone else.If you want your business running smoothly make sure hiring right person!Such a rude attitude and bad experience!
September 2023 by T Lee
The food is good. Staff are also very lovely.
September 2023 by Kevin W
Visited on 17sep ,staff fabulous but management inept and poorly trained in customer service as for the ?Chefs? or should I say incompetent amateur wannabe?s Salmon raw ,pie needed a mallet and chisel to break the crust refused to pay for this slop. Unfortunately if they get more than 10 people for service they just cannot cope.
