June 2023 by Elle Lee
Up until now always had a good experience in this pharmacy for my repeat medication. Yesterday it was very busy, I politely asked if my prescription was ready moved back and waited, when suddenly I was shouted to from about 10ft away by a new assistant 'what is the address' I said I wasn't going to shout it out in front of everyone which she seemed annoyed about and just asked the same thing again which I refused to do. Err Sorry if my personal info not hollered across the shop floor for all to hear isn't to your satisfaction Love but when you shout out your full address to a bunch of strangers then I'll happily do the same!! I showed my driving licence, paid for it and wasn't even thanked. Very rude member of staff who needs further training in my opinion.
February 2023 by Mani Maher
Rip-off merchants - I was charged £14.99 for chloramphenicol eye drops, which would have cost £5.99 elsewhere. This was not even a branded item, it was a generic. Staff did not offer alternative options or even inform me of the cost. No directions were given by the counter assistant, clearly do not care about their patient?s health and just wanted the money. Not exactly what the community needs during these challenging economic times like this. Better off going to boots or Superdrug unfortunately. Would give them zero star if there was an option available.
July 2022 by Shah Rudro
Front desk lady was amazing . Great listener . Sadly, one of the staff from back , she was extremely rude . She thinks she is a princess by becoming a pharmacist. She has attitude and I was observing her couple of time . Never charged . I feel sorry for some good staff work here .
December 2021 by ????????? ?????????
Politeness and QualityPoor assortment
November 2021 by Ishy Suleman
Been useing this pharmacy since I moved to the area a few years ago. Very friendly and helpful staff.Always happy to go out their way to help.Thank you for all the help and keep up the great work.
April 2021 by Waqas Hussain
I just want to say a big thank you to all the staff for their hard work and great service. My family has been using this pharmacy for years and I must say I am very impressed with how well these guys have managed to do their job especially with the Pandemic going on. The place is clean and well stocked and the staff have always been helpful from my experience. They really do know what they're talking about!
February 2021 by Reydan Gatchalian
I've been with them for years but this guy called Sachin who I spoke on the phone was so rude and have an attitude.
November 2020 by Angela Dimitrov
I?ve used this pharmacy few times when and if i am in the area and so far i have always had a good experience.Counter staff are always friendly and helpful.It was a little busy few mornings but staff still managed to take time to explain products and pay attention to what i needed.I have heard good things about their prescription services from family who live locally but never used myself.Overall great service and would recommend.
November 2020 by Muhammad Saad
Help full staff except one counter assistant named Fahmida who has very bad attitude and has No Customer service skills at all. when I said that I would leave the pharmacy and will stop my prescription coming through this pharmacy, she then replied rudely and proudly saying that she has no problem with that if I change my pharmacy.
November 2020 by Shah Ahmed
This has always been a good Pharmacy and I would recommend it to anyone but it seems to have improved quite a lot over time at present I would say the quality of staff is excellent very friendly and helpful, The wait time seems to be to minimum every time I visit, it?s always a good day in this place, the other Britannia pharmacy?s should take this one as an example. I would definitely recommend this place to anyone needless to say I will be visiting here more often for me and my children
November 2020 by Dhoras Ullah
I came across this pharmacy by chance recently, Very helpful and friendly staff i would definitely visit again
June 2018 by Ionut Giani Raducu
Bad staff, not helpful and long time to wait, for 7 tablets ( 25 min)
January 2018 by Alan Mitchell
Always warm and friendly and keen to help. Provides a good and reliable service.
May 2017 by M H
Very helpful local pharmacy, they can be sent your prescriptions via your GP and will send you a text when your medication is ready to collect. I believe they have delivery service but I have never used this - I'm sure the very helpful staff will be willing to give you details on this over the phone or face to face.
They also have a good range of health care products not as much the high street but still very good for a local store.
I recommend this place over the other pharmacy around the corner.
