August 2023 by Rohan Tarwani
By far the racist experience by English lady. White shirt hair I do not know the name but whilst purchasing alcohol asking us as Indians for ID and native has no ID looking clearly younger to me as getting all adult products without ID verification! Never going again. Law should be same for all. Total RACIST EXPERIENCE.
August 2023 by Ron K
Today I've found that for a modest shopping a lot of items came more expensive than expected. Got the right price when complained. Coincidence or deliberate mispricing? Who knows? I'm not coming back. Was using clubcard.
August 2023 by Mr. D Nicholson
Great place to shop. Parking easy to park. Bays a good size. Staff welcoming, stocked up as it should be. Manager is great. Very friendly.
August 2023 by Emily Griggs
Got overcharged on my last visit by a checkout operator who was too busy telling me their life history. In the same visit, someone reversed into my car in the car park. I asked at the desk if there was CCTV footage and they called the manager for me. I was told they were on their break and would need to wait 10 minutes. When she came down, she walked and pointed at a sign on the wall with an email address on. WHY COULDN'T THE MANAGER HAVE TOLD THE PEOPLE ON THE DESK TO POINT AT IT WHEN THEY WERE ON THE PHONE TO HER?!I emailed the CCTV enquiry address and an automatic response provided a 12 page document to complete and email back along with personal documentation to confirm my identity and ownership of my vehicle. This was over a month ago and I haven't even received an acknowledgement. As for what happened to all the personal data I had to send - one can only hope it has been securely disposed of!!I won't be returning to Tesco!
July 2023 by Texan Jackson
20 min wait 1st in queue at customer servicesStaff member doesnt care just wants to help her friends get refundsDodgy
June 2023 by V
Awful customer service and quality of products. Got given some flowers for my birthday. They were still in date and they were guaranteed 5 days freshness as you can see from the picture they were far from fresh l. I didn?t have the receipt as they were a gift and they clearly stated they were from Tesco on them and that they were in date. Tasha was horrible and made me wait until she asked 3 people if I could have an exchange and it?s only when I waited 20 mins did they agree to do an exchange.
June 2023 by Chris Stickley
I have been using this branch of Tesco for 15 plus years and received great service. Yesterday I was treated like an absolute fool by the lady at the counter.I was so shocked I left my shopping at the till, walked out and made my way across Ruislip to Lidl to start my shop again. Today I have closed my club card account and will never use Tesco again.
May 2023 by Aiynkaran Rajavel
One problem 3 employees wasting time!! need more training for staff always waiting for the customer service !! Please put some young staff and mixed with old employees
May 2023 by Andrew Haynes
It's a good store with friendly staff
April 2023 by john cross
Had problems with self check out, not enough staff at normal checkout
March 2023 by Bradley Shephard
Great selection of produce at competitive prices.
March 2023 by Antony Pugh
Having worked in the area for a number of years I understand why the majority of your customers are ignorant, rude and disrespectful. However I do not expect this from Tesco staff. Your toilets also stink!
March 2023 by Darren J
Not a superstore despite what Tesco call it. Too small & doesn't sell half the range of a standard superstore..
January 2023 by Clive Leaper
It's called a super store for a reason. It's great.
October 2022 by Vinisha Vnaik
Very upset today. I picked 2 packs of prawns an a smoked salmon from the reduced price aisle, and this was after 19:00 ,I requested the staff to scan them for me. He arrogantly said leave it on the aisle I will do it later, he took the veggies first to relabel.. next he came to the meat section ? I waited for these thee things for approximately 18 minutes? he came back with whole load, there he deliberately flung the salmon at very back, and the prawns to right end side,away from my access point..when I approached to get, ohh!he started yelling other people are waiting, ? I felt humiliated, I felt belittled by the staff?. Rude? I just waited for there 3 items specifically?