December 2023 by Mel W
This is actually closed/under renovation but listed as open
October 2023 by Gürhan Kökcü
There's always an issue here. This time, there is no petrol, last time the entrance was closed by traffic cones, before that there was an argument going on between the cashier and a customer. 3 issues in all 3 visits, I won't even think to come here again!
October 2023 by Mihai Sorin
Better shell
July 2023 by N Unadkat
Poor service from a colleague today. Air machine faulty, still taking payments but not switching on. Colleague failure to take ownership and accepting the faulty and blantly refusing to put a notice on the air machine to prevent this happening with more customers.
July 2023 by House Cookie
Called in for petrol just before 11 on Sunday. Filled up. Went to wallet to get payment. Shouting behind me on the forecourt. Couldn?t determine whether shouting was in fear or anger. Turned to see small distressed woman in light coloured jacket coming towards me. Checked around quickly to see if she was accompanied/being chased or ?? Bit concerned this was a mugging ploy. Woman confronts and berates me shouting that I was taking too long (amongst other things). In that moment I was completely confused as to what was going on. She went into the shop/till area. Seemingly she worked there. I went to the window to pay, as did another customer. The attendant refused cash; that was all I had. The other customer had had her pump turned off during filling so paid for just over £1s worth of fuel. She was made to pay by card. Attendant continued to berate both of us, threatening to call the police. Tbh I would have welcomed that. This was all caused because the attendant had failed to close the station on time. Neither myself or the other customer knew that the station closed at 23:00 Bills settled, we left.I returned on Tuesday to speak to the manager. He was concerned to learn that his staff member had caused a problem and that she wasn?t in uniform/hadn?t used tannoy to advise station was closing etc. Offered excuse that she was new and untrained. Asked me to return once he?d reviewed cctv. Returned Wednesday. He will need to speak with attendant, but could see issue in the recording. Please come back again. Called back today (Friday) Situation is becoming diluted by manager. Excuse for no uniform is because attendant was cold. Seemingly attendant now wants to apologise. I?ve had a bad experience and I?ve been back three times to try and find resolution. It?s time Shell heard about this.
July 2023 by kaushik kathiriya
Cashier named Deva is very unprofessional person, doesn?t know how to talk with customers, he introduced him self as owner. And asking me not to come to his shell station. Reason for that i asked for payment receipt and he was making issues to not give me my fuel receipt. That was very pathetic. This idiots are spoiling brand value. Shell need to review its customer service standards.Thanks
December 2022 by MJ
Friendly staff and competitively priced fuel
November 2022 by Sally Sanders
Came in today and got charged double for petrol. I tapped, didn?t go through used pin and supposedly also didn?t go through. The attendant supposedly cancelled the transaction, I then paid using another card. I have since been charged on both cards. So shocked. No wonder the man was so friendly as he was quids in!
September 2022 by Mike P
This would have been my nearest fast charger, however it looks like someone reversed into it so it?s Out of action been a few months now, when will this get fixed Please?
May 2022 by Baxter Benson
Their fuel give more range then other super markets fuel pumps
January 2022 by Y Beats
No Petrol / Diesel. I hope Shall as one of the biggest should sort it out ASAP.
January 2022 by Daniel-Lucian Severa
26/09/2021 shut down no petrol/diesel
January 2022 by Ali
great polite staff
October 2021 by nadine martin
In this time of chaos they have failed residents who live nearby and disabled people. Cars nonstop have been blocking the pathway to cross the road. Cars have been beeping from 10 am till 10pm. A group of wheelchair people could not cross the road today. They regularly use their chairs but have been unable to do so. The police spoke to the staff and supported them in making a que system yet the moment they left things when back to normal.School kids can't even get accords safely. Drivers are very inconsiderate, but Shell have a role too play.They have Cars coming in from every corner. All of the other garages have managed to do a que system and have one member of staff outside assisting but a big company like Shell cannot. It's shockingIt's horrendous.
October 2021 by Sunil Fernandes
EV owner here. Used the Shell Recharge charger at this forecourt. Its a 150kw charger but i got half the charging speed of 75kws. Didn't take contactless credit cards so had to download an app to get the charging started. Would recommend drivers have the Shell recharge app installed but it requires Shell recharge card (why???) or download the Smoov app which has a bad UI to use this charger and save time.
