August 2023 by Holly Blake
I bought a desk from RSPCA Pinner and received fabulous service from the staff in the shop and the delivery men. It?s always a pleasure to visit the shop as the manager and her team are all wonderful. I would like to congratulate the manager on her running of the shop.
July 2023 by Hale Cottingham
Lovely selection and excellent service from the store manager Faye & the team. Great experience.
March 2023 by Iri Jo
Friendly, polite and helpful staff and manager at RSPCA today. Keep up the good work!
March 2023 by Angela Chelebis
An excellent new Manager (I assume) in your Pinner Branch who was extremely helpfull and had a very nice way about her. A credit to your organisation.
January 2023 by Word Whisperer
Fabulous Faye the manager makes this shop rock! Slight concern as with any charity shop that quality donations are sold a little too cheaply... doesn't stop me donating there though. Stay Faye and don't go away !
January 2023 by Sushma Varsani
Great charity shop! I?m always visiting this shop to buy books, at bargain prices. I usually find a great book or two, or three ?The Manager, Faye, and the volunteers that work here are really helpful and friendly. It?s nice to see that people care about the place they work?
December 2022 by Dorothea
Finally, someone understands that this shop needs some management changes. Before people were assaulted with rude behaviour that made them avoid shopping here.
December 2022 by Denise
Lovely shop whit friendly and polite new staff. Amazing new management.
December 2022 by georgiana
I've been shopping at this charity in Pinner for many years, but unfortunately, I stopped doing it after I noticed some unpolite and rude behaviour from the previous manager towards customers also it happened to me. Since then I started to visit the charities that were around.
To my surprise, I saw a new lovely manager Fey now that she is very welcoming. Since I noticed that I'm shopping almost every day, I also recommended it to my friends and neighbours.
I hope in the future the management and welcoming staff will remain here.
November 2022 by John-Paul Dunn
Nice shop.
October 2022 by Jamal Walcott
I?ve been shopping at this oxfam for 3 years. But noticed that prices were a bit inflated and the sane things were on sale week after week. I bypassed it on occasions for this reason. I went there on Friday 21st October. It was like being in a different store. There were 3 wonderfully refreshing staff that were efficient polite and friendly. For the first time in months it was a pleasure visiting the shop. I visit at least once a week now.Jude
October 2022 by Pansy D'jemil
Really friendly manager. Always lots of selection. Nice shop to wander around.
November 2021 by Zah La
Shocked at how rude the staff are in this charity shop. The man at the till was constantly watching me like I was doing something wrong, even though I bought a couple of items at the shop. My daughter was looking at some toys and the lady ordered her to leave the toy area. We did not feel welcome or valued as customers and probably will not enter the shop again.
November 2021 by Anne Rammi
23/10/2021 I was mistreated and yelled at by a very rude woman, apparently the store manager. Last week I spent nearly 40 pounds on clothes for my children and me. One of the items did not suit me well, and I decided to return it. I hadn't tried it on before buying it because the shop was busy and I had my kids with me. When trying to return it (as an exchange for other goods I was purchasing, I am a regular charity shop customer and had been to that shop many times) this woman started to shout that trying to return the item was against the rules, as if I was some sort of criminal. In front of my 6 year old daughter. Rude, unprofessional and completely unfit for the role. Never coming back to RSPCA Pinner.
August 2017 by stuart alker
Excellent charity shop with a friendly atmosphere. The manageress (Sharon) is very pleasant and approachable and with her staff works very hard in continually sorting donations and refilling the shelves and rails with quality items which are fairly and competitively priced. Been in charity shops twice the size but not even half as good. Definite 5 stars.
