February 2024 by Matt Wallace
Well located. Helpful it?s near WHSmiths. Badly managed and run. Massive queues and very rude and badly trained staff,
February 2024 by Dipesh Kavia
This post office is poorly managed, there is always a queue. Always a person behind a positioned closed sign that seems to be catching up on work when there is a line full of customers.Also please be aware when sending parcels that they will always quote you for the most expensive service even if you request for the cheapest. Truly dishonest service!
October 2023 by Umang Patel
Not good service even they can speak English
August 2023 by Janani Vijendran
Very kind and helpful staff with good customer service.
June 2023 by P Reddy Madadi
Go early at 9am (opening time) to avoid queuing.Hard working and polite staff.
April 2023 by Elaine Evans
Terrible service everytime l have been in there has been a long queue. Last visit 9 people in front of me. One person on counter so slow sauntering around the business centre as though she had all the time in the world. Another member sauntered in after 15 mins just as slow and very rude to the customers.
February 2023 by Laurence Ramos
Never in my life was I refused service because I'm mentally ill but Yogeswary there was happy to demand proof that I am mentally ill before speaking faster in order to get me out faster. That was in December. Yesterday, she refused me again. I came today with more documents than I needed but still, the mentally ill white woman is wrong. So my husband went, she started to do the service I'd tried to get her doing but threw it all back at my husband when he pointed out that his documents were good enough for him but with me and my passport and my letters, they're not good... she's not doing it for us so no electricity or heating for us tomorrow until I find a post office that will help me. How great in Great Britain 2023 that people are free to be rude, discriminate and all under the glorious name of the Post Office. Wow.... they watched me cry, made comments to the customers so much so that some stared at me instead of trying to help us. Wonderful service!
October 2022 by TheFflynnie
if you like being spoken to like a piece of S@$t then go to this post office, the rudest most unhelpfeul person i have ever had the misfortune to deal with.went in to do a CRB online ID check, and was taken aback by the level of contempt the woman behind the business counter had for, then bassicaly threw my paper work back at me when finished.She should not be dealing with members of the public.
August 2022 by Anjay Ramanlal
the worst post office I have been too, when it is lunchtime they always just have one person on the tills the queues are lengthy if this happening daily why aren't they having extra staff, avoid if possible go to Eastcote a totally different experience.
July 2022 by Martin
Listed as a driving license renewal branch, wasted journey as they don't do it yet.
July 2022 by Remy Schneider
Polite and helpful staff, but no idea why the Post Office cannot accept Royal Mail QR codes
April 2022 by Bhavik Radia
Why does my wife keep shopping online and making me return things? One thing I know is the post office in Pinner never judge me for returning items daily. Thank you for not judging me post office PInner.
September 2021 by Will Wonker
Soo bad, unbelievable in fact. The staff are rude, unfriendly, unhelpful and slow to serve your better off going up to the Royal Mail enquiry counter (where you collect your parcels) if you can and posting your items there. The staff there are miles better more friendly, knowledgeable and much quicker.
September 2020 by James Leach
I went into the Pinner branch today for a DBS ID Validation. The male member of staff who served me was rude and unhelpful. He tried to tell me I had not filled out the proper info on the website and that it was not possible to validate my ID. I suspected he did not know what he was talking about so I immediately travelled to the Eastcote post office where a very helpful member of staff carried out the ID validation in a matter of minutes. I am very disappointed with my experience at the Pinner branch today, even though it is my nearest main branch I will be going to Eastcote from now on where the staff are helpful and properly trained.
July 2019 by Ineza Anoushka
This Post Office is usually offers terrible service. Me & my husband we thought after old Manager left, things would improve. But no, now another stupid, arrogant man has become Manager and he is also lazy. Queues are long while this man walks around slowly doing this & that, and the 2 women do all the work! He never smiles at customers, just sits there looking in a weird way at me, demands payment immediately lie I'm gonna run away SO RUDE!!! I should go when this stupid man is not there! Why do they keep getting one stupid man after another in this post office? Cant you people employ better people?!???