February 2024 by Jay Patel
Always great service
January 2024 by Abigail S
Great place, they stay open later than most pharmacies and the GP they?re attached to. They?re always quick with prescriptions and great at messaging when they?re ready.The staff are also friendly and welcoming! Highly recommend, sad to see so many negative reviews when I personally, have only had positive experiences.
December 2023 by Dhiral
Absolutely awful pharmacy, no customer service and no duty of care for its patients highly recommend alternatives in the area. Worst experience ever.
December 2023 by Kay D
Extremely poor customer service and arrogant staff. Do not recommend.
December 2023 by vivak duggal
Stay open when others don?t. A reflection on their hard work
November 2023 by Mehul Shah
I visited this pharmacy last Friday, and the experience was nothing short of a disaster. They promised to notify me when my prescription was ready, but after two days of waiting, I received no message. When I finally called them, they put me on hold for over 10 minutes, only to claim they'd call me back. At closing time , I received a text saying my prescription was ready.To make matters worse, the advertised opening time was 07:30, but the owner insisted they'd open at 08:00. He reluctantly let me in, but when it came to dispensing my medication, he refused due to an expired prepayment certificate. I asked for a couple of minutes to renew it, but he was incredibly rude and unhelpful, continuously pushing me to return later. Frustrated and fed up, I left without my medication.My wife had to pick it up instead, and we're never going back if we can avoid it. This place is run like a profit-driven business with no concern for patient well-being. Terrible experience.
November 2023 by Ruby Chand
I wouldn't even give this pharmacy 1 star doesnt deserve it. The Owner is very rude and doesn't know how to speak to customers. I don't know how he is getting away with terrible service. Mr Gor also not helpful or understanding. Really don't waste your time go somewhere that actually cares.
October 2023 by Harrow 2013
Ordered my routine prescription through pharmacy, promised a text message within a couple of days for pickup. Ten days later still no text, so I phoned and got through to the owner Mr. Gor. He immediately offered me a FREE flu jab (because he gets £20 from NHS for administering it) and when I refused politely, he got hostile and aggressive.Long story short he insisted that a text message had been sent to one of my two phone numbers and even though I offered to show him both phones to prove that I never received it. He got rude, hung up twice and ended with, ?it must be a glitch in the system but I don?t want to waste my time finding out?.As you will see from the negative comments below, he runs this pharmacy as a corner shop and lacks the common sense to realize that patients need to be treated with dignity and respect, especially as doctors are now passing on a lot of the advisory services and jabs to the pharmacist (to reduce their work volumes). Obviously, the Pharmacists stand to make a lot of extra money now from their additional duties. Talked to staff and they said: "he is always rude.I just dumped this pharmacy instantly and easily found another one with someone who is interested in doing business, not senile and they also deliver to my house for free. No need to put up with rude, disinterested service when you have so much choice now.
September 2023 by Paul Price
The people who run and work at this pharmacy practice are wonderful and their service is excellent.
August 2023 by Davariya Tiku
This pharmacy awful and greedy, they always making excuses to give you prescribed medicine. Never go to this pharmacy waste of time. If you have assigned this one just simply change to other pharmacy near by.
January 2023 by Milind Mehendale
The staff really needs to learn customer interaction. I was looking for some medication. They had different one with the same content. But instead of offering it, they just said they don't have it. Thankfully, a senior member helped me out. They also charged me for extra (empty) bottle which other pharmacies I have been to don't.
December 2022 by Ish Mohamed
Do not use. Rude staff. These people are FRAUDS.Go to tesco pharmacy instead.They seem to think being in a middle of a medical centre gives them the right to act as they wish. DO NOT USE.
October 2022 by Abi Sharpe
Spoke on the phone to a lovely pharmacist who said she would help me with an urgent prescription. Called back later to the RUDEST man saying his colleague was wrong and nothing he would do for me, I came off the phone crying after the rudeness. I have never come across someone so unhelpful or uncaring in my life
June 2022 by chrislb1000
Always reliable and friendly. Best service I have come across.
January 2022 by Nick
After a poor customer service experience when dealing with the owner to address some faulty dummies in 2020, we have since found the pharmacy to be reasonable and have thankfully not had a repeat of the same experience we had had initially.