January 2024 by Jay P
Great experience today, had to change our holiday destination (technical difficulties on TUI stopped us), and we had some queries, Louise sorted us out no problem with such great customer service and now we're booked for next summer ready with the right destination and resort.
December 2023 by Antonio Sarcone
My flight booked with TUI was over 3 hours 40 minutes late. Unacceptable, I won?t use again
September 2023 by Jean Phillips
Always pleasant and helpful
September 2023 by Rachael B
Absolute pleasure Louise was fantastic helped out so much and nothing was a problem for her she dealt with all are request and found us our perfect holiday would highly recommend to any one thank you Louise
September 2023 by Tony Brown
This was my 3rd holiday I booked from tui Orpington and Louise was the person I dealt with and made my holiday so easy to book and always goes the extra mile to make sure everything is how I want it thank you Louise !!!
August 2023 by David Edwards
Fantastic service as always thank you Molly and well done on your first booking!!
August 2023 by Michelle Roberts
Excellent customer service, made booking our holiday a really pleasant experience. Nice relaxed atmosphere. All the staff are very smart and very friendly
June 2023 by Charlotte Freeman
Went into TUI Orpington today we had a problem with our online booking. Louise and Millie were fantastic they spent over an hour on the phone sorting the problem even after the shop close time and help entertain my children while they waited too.
Can?t thank the two of them enough ??
June 2023 by Andrew Gordon
Very helpful staff
June 2023 by Catherine W
I visited the TUI branch in Orpington yesterday as I was having an awful experience with the call centre staff. Louise invited me in after I called the branch, looking for someone to help me change my holiday. When visiting, she was kind and patient and really helped me with everything I needed. It's a good thing there are still some branches because I would have given up, had it not been for Louise. I will definitely book my holidays in branch in future. Thank you Louise, you really did put an end to a very stressful week for me and we are now looking forward to our holiday!! ?
June 2023 by Christine Buss
We have been in the Orpington branch today and was dealt with by Louise, the manager. She has been 1st class helping us with our Asmara cruise. We would have been well and truly stuck without her help. We can?t praise here enough. Thank her for us. ?
June 2023 by rebecca cummins
We visited Louise today to booked Disneyworld Florida. Louise and her team were very helpful and patient. Costumer service at its finest. Definitely recommend
May 2023 by Pauls Weight loss journey
Very good friendly staff
May 2023 by Lucy Noe
We are getting our usa dollars today ,would never go any where else ,staff are the bestest ever ,especially Louise who sorted out a Tui Card ,she is lovley ,love her lots xxxxx
April 2023 by John Taylor
Amazing service from a very professional team nothing was too much trouble! Wouldn't go anywhere else to book out holidays!
